AutoNation
3 weeks ago Be among the first 25 applicants
The e‑Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best e‑Commerce Sales Associates for the store and driving a high level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every customer along the way.
Lead the Future of Automotive Retail.
At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.
Why You’ll Love Working Here
National scale with entrepreneurial spirit
Inclusive culture and diverse leadership
Competitive compensation and benefits
Opportunities to make a real impact
Our values and culture
What We’re Looking For
Proven leadership experience
Strategic thinking and execution skills
Passion for innovation and people development
Explore leadership opportunities at AutoNation today.
Day‑to‑Day Responsibilities
Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
Driving the business through a high level of involvement in the day‑to‑day operations
Ensuring that e‑leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
Managing the follow‑up with e‑leads to assist them as needed through their research phase until ready for a vehicle purchase
Ensuring customers are transitioned effectively from phone and internet contact to their in‑store experience
Managing the negotiation process with Sales Associates to ensure customers understand their vehicle purchase options and pricing
Appraising vehicles for trade
Managing all three areas of customer traffic: Showroom, E‑Commerce, and Phones
Partnering with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
Assisting in managing controllable expense elements for the New and Used Vehicle Departments
Analyzing the business to determine shortfalls and developing action plans to improve performance
How We Measure Success
Targeted e‑lead conversions to appointments
Targeted unit sales and gross profit
Targeted Associate retention
Targeted Customer Satisfaction Index
Requirements
High School diploma or equivalent
Proven success in e‑Commerce automotive sales
Proven leadership ability to mentor and train others
Ability to set and achieve targeted goals
Ability to drive an exceptional customer experience
Demonstrated communication and interpersonal skills
Organization and follow‑up skills
Experience and desire to work with technology
Valid in‑state driver’s license and a safe driving record
Career Growth Opportunities
Used Vehicle Manager
Financial Services Director
Exciting Benefits and Perks Await You
Competitive compensation and 401k matching
Health, dental, vision, and maternity benefits
Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
Access to amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Participation in DRVPNK, raising and donating millions of dollars to cancer research and treatment with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a network of dealerships nationwide and a recognized brand, we empower customers to make the best decisions. Through DRV PNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and community.
AutoNation is committed to creating a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply even if you do not meet every requirement. Join our team to foster a culture of belonging and contribute to our revolutionary work in the automotive industry.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail Motor Vehicles
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The e‑Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best e‑Commerce Sales Associates for the store and driving a high level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every customer along the way.
Lead the Future of Automotive Retail.
At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.
Why You’ll Love Working Here
National scale with entrepreneurial spirit
Inclusive culture and diverse leadership
Competitive compensation and benefits
Opportunities to make a real impact
Our values and culture
What We’re Looking For
Proven leadership experience
Strategic thinking and execution skills
Passion for innovation and people development
Explore leadership opportunities at AutoNation today.
Day‑to‑Day Responsibilities
Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
Driving the business through a high level of involvement in the day‑to‑day operations
Ensuring that e‑leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
Managing the follow‑up with e‑leads to assist them as needed through their research phase until ready for a vehicle purchase
Ensuring customers are transitioned effectively from phone and internet contact to their in‑store experience
Managing the negotiation process with Sales Associates to ensure customers understand their vehicle purchase options and pricing
Appraising vehicles for trade
Managing all three areas of customer traffic: Showroom, E‑Commerce, and Phones
Partnering with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
Assisting in managing controllable expense elements for the New and Used Vehicle Departments
Analyzing the business to determine shortfalls and developing action plans to improve performance
How We Measure Success
Targeted e‑lead conversions to appointments
Targeted unit sales and gross profit
Targeted Associate retention
Targeted Customer Satisfaction Index
Requirements
High School diploma or equivalent
Proven success in e‑Commerce automotive sales
Proven leadership ability to mentor and train others
Ability to set and achieve targeted goals
Ability to drive an exceptional customer experience
Demonstrated communication and interpersonal skills
Organization and follow‑up skills
Experience and desire to work with technology
Valid in‑state driver’s license and a safe driving record
Career Growth Opportunities
Used Vehicle Manager
Financial Services Director
Exciting Benefits and Perks Await You
Competitive compensation and 401k matching
Health, dental, vision, and maternity benefits
Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
Access to amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Participation in DRVPNK, raising and donating millions of dollars to cancer research and treatment with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a network of dealerships nationwide and a recognized brand, we empower customers to make the best decisions. Through DRV PNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and community.
AutoNation is committed to creating a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply even if you do not meet every requirement. Join our team to foster a culture of belonging and contribute to our revolutionary work in the automotive industry.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail Motor Vehicles
#J-18808-Ljbffr