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First Guaranty Bank

Relationship Banker

First Guaranty Bank, Bossier City, Louisiana, United States, 71111

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Relationship Banker

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First Guaranty Bank .

Description Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.

Benefits Our full‑time employees are eligible for medical, dental, vision, basic life/AD&D, prescription drug benefits, long‑term disability, salary continuance (short‑term disability), paid holidays, paid vacation, sick leave, tuition reimbursement, 401(k), subsection 125 cafeteria plan, and the opportunity to earn FGB stock grants.

Position Summary The Relationship Banker delivers exceptional customer service while performing a variety of banking functions. This role combines teller and personal banker responsibilities to provide a seamless customer experience. The Senior Relationship Banker builds relationships with customers, identifies financial needs, and recommends appropriate products and services.

Essential Duties And Responsibilities

Greet customers and provide prompt, courteous service.

Process routine banking transactions including deposits, withdrawals, and payments.

Open new deposit accounts and related services and assist customers with account maintenance.

Educate customers on digital banking tools and services.

Support FGB sponsored Financial Foundations efforts to promote financial education in the communities we serve.

Identify customer needs and refer to appropriate banking solutions.

Maintain compliance with bank policies and procedures.

Support branch sales goals through proactive customer engagement.

Assist with branch operations and administrative tasks as needed.

Adhere to BSA/AML policy and all other bank policies.

Other duties and responsibilities as assigned by supervisor.

Minimum Qualifications (Education, Experience, Skills)

High school diploma or equivalent required; college coursework preferred.

1 year of customer service experience required.

6 months of cash handling experience required.

Previous banking experience strongly preferred.

Strong communication and interpersonal skills.

Ability to work in a team‑oriented environment.

Proficiency in basic computer applications and banking systems.

Detail‑oriented with strong organizational skills.

Physical Demands and Work Environment The employee is required to talk, hear, use hands/fingers, occasionally stand, walk, sit, reach, climb, balance, stoop, kneel, crouch, crawl, and lift up to 25 pounds. The role requires visual acuity and moderate noise level. Reasonable accommodations may be made for disabilities. This description is not an employment contract and does not list all duties.

Seniority Level Entry level

Employment type Full‑time

Job function Finance and Sales; Industries: Banking

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