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Carter Lumber Company

Outside Sales Coordinator

Carter Lumber Company, Richmond, Virginia, United States, 23214

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If you have sales experience and knowledge in the building materials industry, this is an opportunity to join the fast‑paced and highly successful Kempsville Building Materials (a division of Carter Lumber) Outside Sales team! You will assist the team in their role of finding and completing sales of our full line of building materials and installed services. In order to add value, you will need to be extroverted, conscientious, and receptive.

Our Story Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family‑owned company. Our core values and our people‑first culture remain the same.

Description In this role, you will provide sales and administrative support to the Outside Sales team. This includes maintaining the Outside Sales schedule by ensuring timely material deliveries and that jobs are completed according to contract. You will manage the flow of paperwork, maintain an information database, and create service requests in the POS system. Most importantly, you will communicate with Outside Sales Reps on their needs as well as work effectively with vendors to ensure that the needs of the customer are being met.

Requirements

Ability to prioritize responsibilities to meet deadlines

Self‑starter

Ability to multi‑task while maintaining attention to detail

Effective communication skills

Ability to build and maintain professional relationships

Ability to analyze problems and provide resolutions

Experience with Microsoft Office including Outlook, Word and Excel

Responsibilities of the Position Sales Support

Assists in building and maintaining relationships with contractor customers by providing superior customer service.

Acts as a point of contact at the store by supplying advice and information on products, estimates and delivery scheduling.

Ensures all lines of communication are tied together.

Assists the outside sales program to ensure that sales and profit goals are met.

Processes orders and ensures that materials are available for timely shipment.

Ensures all company policies and procedures are followed.

Other duties as assigned.

Estimating

Performs material take‑offs from a variety of blueprints in a timely manner.

Reviews construction documents and understands material to bid to provide accurate take‑offs and adequate support.

Knowledge & Training

Identifies personal growth needs and learning opportunities.

Completes required orientation and safety training.

Commits to continued learning on products, packages, procedures and more.

Benefits (full‑time employees)

Health, Dental, Vision (Single and Family Plans) available after 30 days of employment

Short and Long‑Term Disability

Company‑paid life insurance and AD&D

Optional supplemental life insurance

Company‑match 401(k)

Vacation time and paid holidays

Vendor incentives

Room for growth; we promote from within!

Military encouraged to apply!

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