Harte Hanks
Business Development Representative 1 1
Harte Hanks, Albuquerque, New Mexico, United States, 87101
Outbound Customer Service Representative
What You Will Do
Talk to a wide variety of new business contacts - including Owners, Managers and Senior Leaders
Cold call and prospect for leads to companies that could benefit from new solutions
Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
Partner with experienced Account Executives to help fill their pipeline
Become a product expert and learn strategies to communicate product value
Continually increase product knowledge by working closely with Training Specialist and Product Development teams
Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage
What You Bring
Superior customer service, cold calling, and data entry skills
Strong over-the-phone communication and online presentation skills
Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
Desire to think creatively and use problem-solving skills to assure customer satisfaction
Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment
Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)
Flexible attitude and demonstrated ability to hit targets and exceed expectations
What You Will Need
High school diploma or equivalent
Ability to communicate through verbal and written English
Proven proficiency in Word, Excel, Outlook, Power Point, CRMs, and other online resources for information
Preferred (Not Required)
One to three years of B2B experience in inside sales, telemarketing, or customer centric role
Bachelor’s degree from an accredited institution is required
Experience working with Salesforce.com CRM and SalesLoft preferrable
Who We Are Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
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Talk to a wide variety of new business contacts - including Owners, Managers and Senior Leaders
Cold call and prospect for leads to companies that could benefit from new solutions
Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
Partner with experienced Account Executives to help fill their pipeline
Become a product expert and learn strategies to communicate product value
Continually increase product knowledge by working closely with Training Specialist and Product Development teams
Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage
What You Bring
Superior customer service, cold calling, and data entry skills
Strong over-the-phone communication and online presentation skills
Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
Desire to think creatively and use problem-solving skills to assure customer satisfaction
Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment
Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)
Flexible attitude and demonstrated ability to hit targets and exceed expectations
What You Will Need
High school diploma or equivalent
Ability to communicate through verbal and written English
Proven proficiency in Word, Excel, Outlook, Power Point, CRMs, and other online resources for information
Preferred (Not Required)
One to three years of B2B experience in inside sales, telemarketing, or customer centric role
Bachelor’s degree from an accredited institution is required
Experience working with Salesforce.com CRM and SalesLoft preferrable
Who We Are Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
#J-18808-Ljbffr