Harte Hanks
Business Development Representative II
Harte Hanks, St. Petersburg, Florida, United States, 33739
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Business Development Representative II
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Harte Hanks
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data‑driven analytics, and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award‑winning talent in Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world’s premier brands. Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific.
Overview of Job Responsibilities
Talk to a wide variety of new business contacts – including Owners, Managers and Senior Leaders
Cold call and prospect for leads to companies that could benefit from new solutions
Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
Partner with experienced Account Executives to help fill their pipeline
Become a product expert and learn strategies to communicate product value
Continuously increase product knowledge by working closely with Training Specialists and Product Development teams
Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage
Deliver superior customer service, cold calling, and data entry skills
Strong over‑the‑phone communication and online presentation skills
Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution sets
Desire to think creatively and use problem‑solving skills to assure customer satisfaction
Ability to multi‑task, pay attention to detail and prioritize in a fast‑paced environment
Intermediate to advanced experience navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required)
Flexible attitude and demonstrated ability to hit targets and exceed expectations
Qualifications, Knowledge, and Skills
Education :
High school diploma or equivalent
Bachelor’s degree from an accredited institution (preferred, not required)
Experience/Knowledge/Skills :
Must reside near and commute to our office location in downtown St. Petersburg, FL 33701 or Dallas, TX
Personal Windows 10 or 11 Operating System required with webcam and USB headset (equipment not provided)
Must pass all assessments and systems check
Ability to communicate through verbal and written English
Proven proficiency in Word, Excel, Outlook, PowerPoint, CRMs, and other online resources for information
One to three years of B2B experience in inside sales, telemarketing, or customer‑centric role
Experience working with Salesforce.com CRM and SalesLoft preferred
What We Offer
Group Health and Wellness (Medical, Dental, and Vision)
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization coverage
401(k) plan with Company Match and Roth contributions with immediate vesting
Pet Insurance, discounted legal services, employee discount programs, and more…
In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.
Employment Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Advertising Services
Referrals increase your chances of interviewing at Harte Hanks by 2x.
Get notified about new Business Development Representative jobs in
St. Petersburg, FL .
#J-18808-Ljbffr
Business Development Representative II
role at
Harte Hanks
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data‑driven analytics, and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award‑winning talent in Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world’s premier brands. Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific.
Overview of Job Responsibilities
Talk to a wide variety of new business contacts – including Owners, Managers and Senior Leaders
Cold call and prospect for leads to companies that could benefit from new solutions
Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
Partner with experienced Account Executives to help fill their pipeline
Become a product expert and learn strategies to communicate product value
Continuously increase product knowledge by working closely with Training Specialists and Product Development teams
Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage
Deliver superior customer service, cold calling, and data entry skills
Strong over‑the‑phone communication and online presentation skills
Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution sets
Desire to think creatively and use problem‑solving skills to assure customer satisfaction
Ability to multi‑task, pay attention to detail and prioritize in a fast‑paced environment
Intermediate to advanced experience navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required)
Flexible attitude and demonstrated ability to hit targets and exceed expectations
Qualifications, Knowledge, and Skills
Education :
High school diploma or equivalent
Bachelor’s degree from an accredited institution (preferred, not required)
Experience/Knowledge/Skills :
Must reside near and commute to our office location in downtown St. Petersburg, FL 33701 or Dallas, TX
Personal Windows 10 or 11 Operating System required with webcam and USB headset (equipment not provided)
Must pass all assessments and systems check
Ability to communicate through verbal and written English
Proven proficiency in Word, Excel, Outlook, PowerPoint, CRMs, and other online resources for information
One to three years of B2B experience in inside sales, telemarketing, or customer‑centric role
Experience working with Salesforce.com CRM and SalesLoft preferred
What We Offer
Group Health and Wellness (Medical, Dental, and Vision)
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization coverage
401(k) plan with Company Match and Roth contributions with immediate vesting
Pet Insurance, discounted legal services, employee discount programs, and more…
In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.
Employment Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Advertising Services
Referrals increase your chances of interviewing at Harte Hanks by 2x.
Get notified about new Business Development Representative jobs in
St. Petersburg, FL .
#J-18808-Ljbffr