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Dal-Tile LLC

Showroom Sales Specialist

Dal-Tile LLC, Chattanooga, Tennessee, United States, 37450

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Dal‑Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the United States. Join our close‑knit team of dedicated professionals and thrive in a family‑friendly environment that supports career growth through internal promotion, comprehensive benefits, and a commitment to work‑life balance.

Showroom Sales Specialist – Chattanooga, TN The Showroom Sales Specialist will provide interior design and product selection advice to customers, using the showroom as a selling tool to drive specifications, sales, and brand awareness. The role requires effective communication, careful follow‑up, and a passion for influencing purchasing decisions.

Primary Responsibilities

Provides interior design advice and product expertise, facilitates tile and stone selection, and supports project development, ensuring the completion of selection/sales for all customers. Where applicable, utilizes Auto‑CAD Project Management.

Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow‑up and sales closure. Reports sales closures monthly.

Prospects for new business with an emphasis on custom builders and residential designers, makes outside sales calls as needed, and follows up on leads to grow and drive business. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes in CMT.

Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ships customer examples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors to keep current on design and product offerings and complies with marketing standards for proper showroom merchandising, including new product launches and drops.

Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.

Evening and weekend hours are required. Saturdays are also required.

Experience and Knowledge Required

A four‑year degree in a related field, four years of related experience, or a combination of a two‑year degree with two years of related experience.

Competencies: Sales/customer engagement/customer service; design/sketching/reading blueprints/Auto‑CAD a plus; color coordination; interior design trends; customer buying habits; creative thinking.

Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients.

Computer skills: MS Office (Word, Excel, PowerPoint); customer‑management tools a plus.

Excellent oral, written, listening, and interpersonal communication skills to interact with customers, team members, management, and other internal and external customers.

Other Pertinent Job Information

While performing the duties of this job, you will frequently stand, use hands, and reach with hands and arms. You may walk, stoop, kneel, crouch, or crawl; you may also sit, climb, or balance as needed.

You may lift and move up to 80 pounds.

Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus.

You will be exposed to moving mechanical parts and possibly fumes or airborne particles, and to a range of temperatures.

Noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer a competitive salary, a comprehensive benefits package, and opportunities for career growth. Benefits include company match on 401(k), employee purchase discount, and tuition reimbursement.

Dal‑Tile is a proud supporter of U.S. military veterans and their families. Active military, transitioning service members, and veterans are encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer, including disability and veteran commitments, and a proud Drugs Dont Work participant.

Job Type:

Sales

Req ID:

88808

Seniority Level:

Entry level

Employment type:

Full‑time

Job function:

Design, Art/Creative, Information Technology

Industries:

Wholesale Building Materials

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