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ADI Global Distribution

Inside Sales Associate II

ADI Global Distribution, Wyoming, Michigan, United States, 49519

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Job Description ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals, which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.

Inside Sales Associate ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers’ needs that result in continued long‑term partnerships.

Job Duties

Meet performance targets by growing revenue and increasing the margin of assigned accounts.

Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.

Increase customer base by adding new customers.

Identify opportunities and convert customer purchases from competition.

Manage all existing accounts through steady communication using Customer Database.

Make outbound calls and reach a minimum number of calls each day to present leads.

Build Customer Relationship

Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service.

Educate customers about new products and product lines by keeping abreast of new developments in the industry.

Maintain and update customer interactions in the tracking system.

Demonstrate Product Knowledge

Apply knowledge of products and/or services and sell to customers.

Explain features and advantages to customers in non‑technical terms.

Stay up to date on new offerings, technology trends through industry news and other sources.

Create Brand Value – Promote ADI

Leverage ADI resources, services, and programs to educate customers.

Provide exceptional shopping experience in‑store, by phone, and online.

YOU MUST HAVE

1 year of sales experience.

Excellent verbal and written communication skills.

Computer literacy skills – basic knowledge to operate Microsoft Office.

Desire to be in a sales role and be accountable for sales revenue.

WE VALUE

Prior experience in retail, hospitality, or customer service with negotiation ability and marketing skills.

Knowledge of customer relationship management tools.

Ability to thrive in a fast‑paced, result‑driven environment by meeting and exceeding all goals and targets.

Prior distribution experience.

Excellent negotiation skills.

Ability to work as part of a team and autonomously.

Highly competitive sales skills with a desire to contribute to a winning team/organization.

WHAT’S IN IT FOR YOU

Medical, dental, vision, commuter benefit, pet insurance and 401(k) participation from day 1.

2 weeks’ accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.

12 paid holidays each year.

Four weeks parental leave without using vacation time.

Team‑member discounts on company products and other retail/service providers.

Monday to Friday working hours – no weekends.

Opportunity to progress within a global business.

About Us Resideo is a $6.76 billion global manufacturer of technology‑driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home‑comfort markets, and we are an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion or veteran status. For more information on applicable U.S. equal employment regulations, refer to the “EEO is the Law” poster and supplement, and the Pay Transparency Nondiscrimination Provision.

Job Identification: 17404 | Category: Inside Sales | Posting Date: 2025-11-21 | Schedule: Full‑time | Location: 5801 Weller Court, Suite A, Wyoming, 49509 (on‑site) | Salary: $13.41–$25.38 per hour | Incentive: Performance‑based bonus up to 42.86% annual salary. | US Visa Sponsorship Eligibility: Not eligible.

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