Outside Sales Counselor

Responsibilities The Outside Sales Counselor's primary responsibility is to embrace Meritage Homes' active sales culture to generate new home sales by leveraging relationships with Realtors and new home buyers, utilizing all available tools to demonstrate value, sell, and close homes with an emphasis on exceptional customer service. The Outside Sales Counselor also serves as the liaison between Realtors and new homebuyers during the building process, working with construction, the Closing Department, and the Title Company. Responsibilities include: Achieve sales and customer service goals, along with other objectives set by your Sales Leader. Maintain existing and develop new Realtor relationships to create long-term partnerships and recurring business. Connect unrepresented homebuyers with Realtors and support them through the homebuying process. Ensure the community, homes, and surrounding areas are pristine to provide a quality experience for visitors. Refine and improve your personal sales presentation for maximum effectiveness in converting leads. Use insight and consultative selling techniques to educate customers about the home buying industry and influence sales. Manage potential customer discovery and follow-up strategies proactively using CRM systems. Engage visitors by demonstrating models, home sites, or showcase homes, scheduling showings through available technology. Provide pertinent community, home site, floor plan, and pricing information. Ask for the sale confidently. Drive traffic to multiple Meritage communities that meet the buyer's needs. Present the Purchase Agreement professionally, explaining payment, taxes, insurance, CC&Rs, HOA rules, and amenities. Utilize Salesforce.com for prospecting and ensure accurate, timely completion of all buyer paperwork and internal reports. Assist buyers with scheduling appointments with design studios, mortgage, and title companies, and communicate with lenders on loan statuses. Maintain extensive product knowledge, including community details, plans, features, warranties, and competitive analysis. Stay informed on local markets, real estate laws, trends, and regulations affecting home buying. Update buyers throughout the construction process and ensure customer satisfaction from initial visit to closing. Complete onboarding and training, promote the company's image, establish relationships with realtors and mortgage brokers, attend meetings, and perform other duties as assigned. Must be able to work nights, weekends, and most holidays. Qualifications Education: Minimum High School Diploma or equivalent; some college coursework or Bachelor's Degree preferred. Experience: 3+ years in outside sales; experience in new home sales with a successful track record preferred. Technical Skills: Valid Real Estate License may be required in some states; a plus in others. Proficiency with Microsoft Office applications. Interpersonal/Communication Skills: Strong communication and customer service skills. Effective interpersonal skills, professionalism, patience, and confidence in communication. Proven sales ability, including closing large sales and overcoming objections. Ability to work within cross-functional teams. Judgment & Mental Abilities: High integrity, self-direction, initiative, and problem-solving skills. Highly organized, detail-oriented, and able to prioritize in a fast-paced environment. Overview Meritage Homes offers an incredible career opportunity with a focus on building energy-efficient, affordable homes across the US. We are committed to inclusivity and have been recognized as a Great Place To Work. Join us to benefit from a creative, innovative environment, competitive pay, strong benefits, flexible work-life options, and opportunities for career growth.

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