Customer relationship management
Besting Group, Friendly, MD, United States
About the Role:
We are looking for a proactive and customer-focused
Client Relationship & Sales Support Executive
to join our growing team. The ideal candidate will be responsible for generating leads, managing customer interactions, supporting the sales process, and handling administrative tasks related to business operations. Strong communication skills, a customer-first mindset, and the ability to work with CRM tools are essential. Key Responsibilities:
Generate qualified sales leads through
cold calling ,
email outreach , and
follow-ups Respond promptly to
inbound and outbound customer calls
and emails Identify and assess customer needs
to ensure satisfaction and retention Handle
customer complaints
and provide timely solutions Inform clients about
new services, product updates , and promotional offers Ensure a
smooth onboarding experience
for new clients Maintain and update
CRM systems
with accurate client information and interactions Negotiate with clients on
price, lead time, and payment terms
to close orders Perform
cold emailing
to targeted geographies and sectors Maintain organized
filing and documentation Manage
office administrative work
as needed Basic computer skills and
typing speed of 20 WPM
are desirable Requirements:
Proven experience in
customer service ,
telecalling ,
lead generation , or related fields Excellent verbal and written
communication skills Ability to
multi-task ,
prioritize , and manage time effectively Familiarity with using
CRM tools
(e.g., HubSpot, Zoho, etc.) Strong interpersonal and negotiation skills Proficient in
MS Office
and comfortable with basic computer operations Positive attitude and willingness to learn Competitive salary and performance-based incentives Skill development through real-world experience Opportunity to grow in a dynamic and customer-facing role Friendly and supportive team environment Take Your Brand to the Next Level with Besting Group!
We create powerful brand experiences that captivate, engage, and drive results. Let’s craft your success story together.
#J-18808-Ljbffr
We are looking for a proactive and customer-focused
Client Relationship & Sales Support Executive
to join our growing team. The ideal candidate will be responsible for generating leads, managing customer interactions, supporting the sales process, and handling administrative tasks related to business operations. Strong communication skills, a customer-first mindset, and the ability to work with CRM tools are essential. Key Responsibilities:
Generate qualified sales leads through
cold calling ,
email outreach , and
follow-ups Respond promptly to
inbound and outbound customer calls
and emails Identify and assess customer needs
to ensure satisfaction and retention Handle
customer complaints
and provide timely solutions Inform clients about
new services, product updates , and promotional offers Ensure a
smooth onboarding experience
for new clients Maintain and update
CRM systems
with accurate client information and interactions Negotiate with clients on
price, lead time, and payment terms
to close orders Perform
cold emailing
to targeted geographies and sectors Maintain organized
filing and documentation Manage
office administrative work
as needed Basic computer skills and
typing speed of 20 WPM
are desirable Requirements:
Proven experience in
customer service ,
telecalling ,
lead generation , or related fields Excellent verbal and written
communication skills Ability to
multi-task ,
prioritize , and manage time effectively Familiarity with using
CRM tools
(e.g., HubSpot, Zoho, etc.) Strong interpersonal and negotiation skills Proficient in
MS Office
and comfortable with basic computer operations Positive attitude and willingness to learn Competitive salary and performance-based incentives Skill development through real-world experience Opportunity to grow in a dynamic and customer-facing role Friendly and supportive team environment Take Your Brand to the Next Level with Besting Group!
We create powerful brand experiences that captivate, engage, and drive results. Let’s craft your success story together.
#J-18808-Ljbffr