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B2C Sales Manager

Reliable Heating & Air · Fayetteville, GA, USA ·

Pay:
60.000 - 80.000
Job type:
Full Time

Corporate Recruiter Dedicated to Matching Talent with Opportunity | Championing Diversity & Inclusion in Skilled Trades

Summary
Reliable is seeking an entrepreneurial, experienced

B2C

Sales Manager to join the team. The

B2C

Sales Manager will be responsible for managing a dynamic, performance-driven team that aims to provide 5-star service to clients while exceeding sales goals. This role involves leadership, motivation, recruitment, and sales driving, with a focus on inspiring the team to deliver superior customer service, leading to higher lead conversion and client satisfaction. This position requires full engagement, with 100% of time spent in the office or in the field, actively supporting, coaching, and driving sales performance across a territory from Fayetteville, GA to Macon, GA.
Essential Functions
Lead, manage, and hold accountable a team of high-performing outside

B2C

Comfort Specialists, working closely with sales lead generators.
Set clear direction, expectations, and metrics, including sales activities, reporting, and business process requirements.
Build upon previous year's contributions.
Supervise staff, provide constructive feedback, and create performance improvement plans as needed.
Facilitate weekly sales training and ad-hoc sessions on sales strategies, product knowledge, presentation, follow-up, closing, and process adherence.
Develop lead generation through various channels, including self-generated leads, technician leads, community events, home shows, and partnerships.
Monitor sales trends, market dynamics, product performance, and customer preferences to focus sales efforts; assess competitors’ programs.
Maintain relationships within all areas of the business.
Qualifications
Possess a Business degree or equivalent work experience.
Achieved 3-5 years of successful

B2C sales leadership

against corporate objectives.
Proven ability to develop and lead sales professionals.
Full engagement in office and field activities, supporting and coaching the team.
Ability to attract and retain top talent.
Strong competitive awareness and coaching skills.
Ability to introduce initiatives for growth.
Create alignment between corporate goals and individual objectives.
High self-awareness and emotional intelligence.
Excellent verbal and written communication skills.
Willingness to travel between branches in metro ATL and Macon . Company car provided.
Valid Driver’s License.

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