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Sales Manager, B2C

Menlo Ventures · New York, NY, USA ·

Job type:
Full Time

About Manifest
Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.

About The Role
This role leads Manifest's B2C growth team — advisors who guide individuals and families through one of the most consequential decisions of their lives. You'll own team performance, development, and culture while driving the revenue results that fuel B2C growth. This is a hands‑on leadership role that sits at the intersection of sales excellence and genuine client care.

What You’ll Do

Coach and develop Growth Associates through structured 1:1s and real‑time feedback

Own B2C revenue targets and hold the team accountable to monthly and quarterly goals

Build and refine the advisory playbook covering discovery, objection handling, and client conversion

Monitor performance metrics and intervene proactively with coaching or process adjustments

Hire and onboard Growth Associates as the team scales

Partner with Marketing on lead quality, conversion feedback, and campaign alignment

Surface client conversation insights to Product and Leadership to shape roadmap and messaging

What We’re Looking For

5+ years in sales, advisory, or client‑facing roles; 1–2+ years managing a team

Proven record of leading a team to consistently hit revenue or conversion targets

Strong coaching instincts — you develop people, not just manage performance numbers

Data‑driven approach to pipeline management, forecasting, and performance optimization

Clear, empathetic communicator who can model the advisory standard you set for others

Background in legal, financial services, healthcare, or another high‑consideration sales environment

Comfort working cross‑functionally across Marketing, Legal, Product, and Operations

This is for you if…
You lead from the front — coaching, presence, and culture are how you drive results. You hold your team to a high bar because you believe they’re capable of meeting it. You want work that has real stakes for the people on the other end of every conversation.

This is not for you if…
You see management as dashboard reviews and a weekly standup. Hands‑on call coaching and real‑time development don’t energize you. Ambiguity and building from scratch feel like obstacles rather than opportunities.

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