Guardian Alarm Company
Summary of Position
The Inside Sales Representative is responsible for developing new leads through appointment generation by communicating with customers, understanding their needs and ensuring a smooth sales process. The Inside Sales Representative generates revenue by obtaining sales orders, understanding customers’ security system needs, providing product information and developing accounts.
Essential Functions
Physical presence in the office to accomplish these tasks, meet and work with others
Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads and online Chat conversations.
Proficient understanding of Guardian’s residential product and service offerings
Basic understanding of commercial product and service offering for appointment setting purposes
Understand customer needs in order to ensure sales order success
Set appointments for qualified opportunities with outside sales representatives for further development and closure
Close basic New, AddPro and Resign sales when requested by Customer
Achieve monthly quotas
Develop and maintain close working relationship with outside sales team to build Guardian sales pipeline and close deals.
Required Skills, Abilities, Education & Experience
Excellent verbal and written communication skills
Excellent sales and negotiation skills
Thorough understanding of products to be sold
Organized with an attention to detail
Proven ability to build and maintain relationships with clients
Proficient with Microsoft Office Suite or related software
Proficient with CRM software
High school diploma or equivalent
Some College or equivalent work experience preferred1+ years’ experience in a sales role (inside, outside, B2B, commissioned, etc.)
Track record of achieving or exceeding quota
Experience handling large volume of calls per day
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Essential Functions
Physical presence in the office to accomplish these tasks, meet and work with others
Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads and online Chat conversations.
Proficient understanding of Guardian’s residential product and service offerings
Basic understanding of commercial product and service offering for appointment setting purposes
Understand customer needs in order to ensure sales order success
Set appointments for qualified opportunities with outside sales representatives for further development and closure
Close basic New, AddPro and Resign sales when requested by Customer
Achieve monthly quotas
Develop and maintain close working relationship with outside sales team to build Guardian sales pipeline and close deals.
Required Skills, Abilities, Education & Experience
Excellent verbal and written communication skills
Excellent sales and negotiation skills
Thorough understanding of products to be sold
Organized with an attention to detail
Proven ability to build and maintain relationships with clients
Proficient with Microsoft Office Suite or related software
Proficient with CRM software
High school diploma or equivalent
Some College or equivalent work experience preferred1+ years’ experience in a sales role (inside, outside, B2B, commissioned, etc.)
Track record of achieving or exceeding quota
Experience handling large volume of calls per day
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr