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Waupaca Foundry

Key Account Manager

Waupaca Foundry, Waupaca, Wisconsin, United States, 54981

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Key Account Manager Waupaca Foundry, Inc. is North America’s leading supplier of iron castings with a history of innovation and a legacy of product quality. We employ approximately 3,200 people company-wide.

We are committed to relentless improvement, forward‑thinking sustainability initiatives, and providing a reliable experience to the millions who use our castings every day. Our goal is to employ individuals who take pride in their work within a culture of continual innovation.

We are proud to be an employer of choice for those driven and skilled individuals seeking rewarding careers while producing top‑quality castings.

Cast Your Own Future.

More information is available on our website www.waupacafoundry.com.

Role Manage sales and commercial relationships with strategic Waupaca Foundry customers. The primary objective is to build and sustain long‑term partnerships with assigned accounts and newly identified prospects. The Account Manager must have a strong understanding of each customer’s products, markets, demand trends, and future requirements to effectively support their business goals.

Principal Duties / Responsibilities

Drive sales growth across a portfolio of accounts to achieve both annual and long‑term company targets.

Identify and pursue new sales opportunities within existing customer relationships.

Proactively prospect and develop new business opportunities to expand the customer base.

Review customer quotations and lead pricing negotiations on behalf of Waupaca Foundry, while actively soliciting customer feedback to ensure alignment with expectations and enhance future quoting strategies.

Develop and deliver tailored, well‑organized presentations that address specific customer needs.

Manage and resolve commercial conflicts with customers in a timely and professional manner.

Collaborate with the sales team and cross‑functional departments to address account‑related concerns.

Create 1–5 year sales forecasts to support strategic company planning.

Strategically plan and organize sales activities to maximize efficiency and impact.

Demonstrate resilience and maintain a positive attitude in the face of challenges, pressure, or change.

Operate independently in the field while effectively representing Waupaca Foundry.

Ensure timely completion of account‑related deliverables and deadlines.

Utilize CRM systems to manage customer interactions, track sales activities, and maintain accurate account records to support strategic decision‑making and relationship development.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Education / Experience Requirements

Bachelor’s Degree in Business, Marketing, or related field.

5‑10 years of foundry industry experience with at least 5 years in sales and direct customer relations.

Strong analytical skills with the ability to assess opportunities and resolve issues effectively.

Proven ability to apply strategic thinking and logic to develop competitive, profitable bids.

Demonstrated capability to understand and communicate customer needs, align them with foundry capabilities, and coordinate internal and external teams to resolve quality concerns.

Qualifications and Skills

Foundational knowledge of foundry processes, with a proactive approach to involving appropriate Waupaca Foundry staff in collaborative problem‑solving efforts.

Strong communication skills paired with advanced product knowledge to support effective customer engagement.

Proficient in Microsoft Office Suite; working knowledge of iSeries (AS400), ERP systems, and CRM platforms for managing customer interactions and sales activities.

Excellent oral and written communication abilities.

Capable of leading meetings and delivering presentations at customer sites or Waupaca Foundry facilities.

Demonstrated leadership in the following areas:

Building and maintaining customer confidence through accurate, current market insights

Effective problem‑solving and conflict resolution

Adherence to both Waupaca Foundry and customer policies

Reliability and accountability

Modeling ethical behavior and professionalism in all business interactions

Travel Requirements

Travel up to 60% of the time may be expected and required.

Benefits

Medical, dental, vision

Short‑ and long‑term disability

Life insurance

401(k)

Employer funded retirement plan

Paid vacations/holidays

Wellness program

Fitness membership

Employee assistance program (EAP)

Employer supported career development, including tuition reimbursement

Waupaca Foundry is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Mining

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