Power Utility Products Company, Inc. (PUPCO)
Inside Sales Representative
Power Utility Products Company, Inc. (PUPCO), Charlotte, North Carolina, United States, 28245
Inside Sales Representative
Power Utility Products Company, Inc. (PUPCO)
The Inside Sales Representative serves as the initial point of contact for prospective and existing customers assigned to the sales support team. This role is responsible for driving revenue growth through proactive outreach, relationship‑building, and solution‑selling. Key responsibilities include qualifying leads, managing sales pipelines within the CRM, preparing quotes, and collaborating closely with the field sales team to achieve and exceed sales targets.
Responsibilities
Make outbound calls and send personalized emails to qualified leads.
Enter quotes, update the "Book of Business", and manage "Churn".
Respond promptly to inbound inquiries.
Prepare and send proposals, quotes, and supporting sales materials.
Meet or exceed monthly revenue and churn targets.
Identify opportunities for expansion within existing accounts.
Continuously refine tactics based on performance metrics.
Other duties as assigned.
Knowledge, Skills, and Abilities
Effective communication and people skills.
Excellent verbal and written communication skills.
Strong persuasion and negotiation abilities.
Ability to learn and present technical products and services.
Demonstrated ability to solve problems and effectively manage time.
Competitive drive with a desire to optimize levels of customer satisfaction.
Education and Experience
Associate-level degree or relevant experience.
Comfortable with technology; proficient in MS Word, Excel, PowerPoint, Teams, etc.
Experience with ERP systems, preferably NetSuite.
Comfort with web conferencing tools (e.g., Zoom, Microsoft Teams).
Self‑motivated, goal‑oriented, and resilient under rejection.
Strong organizational skills with attention to detail.
Working Conditions
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
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The Inside Sales Representative serves as the initial point of contact for prospective and existing customers assigned to the sales support team. This role is responsible for driving revenue growth through proactive outreach, relationship‑building, and solution‑selling. Key responsibilities include qualifying leads, managing sales pipelines within the CRM, preparing quotes, and collaborating closely with the field sales team to achieve and exceed sales targets.
Responsibilities
Make outbound calls and send personalized emails to qualified leads.
Enter quotes, update the "Book of Business", and manage "Churn".
Respond promptly to inbound inquiries.
Prepare and send proposals, quotes, and supporting sales materials.
Meet or exceed monthly revenue and churn targets.
Identify opportunities for expansion within existing accounts.
Continuously refine tactics based on performance metrics.
Other duties as assigned.
Knowledge, Skills, and Abilities
Effective communication and people skills.
Excellent verbal and written communication skills.
Strong persuasion and negotiation abilities.
Ability to learn and present technical products and services.
Demonstrated ability to solve problems and effectively manage time.
Competitive drive with a desire to optimize levels of customer satisfaction.
Education and Experience
Associate-level degree or relevant experience.
Comfortable with technology; proficient in MS Word, Excel, PowerPoint, Teams, etc.
Experience with ERP systems, preferably NetSuite.
Comfort with web conferencing tools (e.g., Zoom, Microsoft Teams).
Self‑motivated, goal‑oriented, and resilient under rejection.
Strong organizational skills with attention to detail.
Working Conditions
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
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