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Critical Start

Account Executive, Tri-State Area

Critical Start, Trenton, New Jersey, us, 08628

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Who We Are At Critical Start, we’re on a mission to make everyone a valued member of a winning team, united by an inspiring purpose: shaping the future of cybersecurity. Since 2012, we’ve been dedicated to safeguarding organizations from cyberattacks, preparing for evolving threats, and earning recognition for our innovative contributions to the industry.

We thrive in an agile, collaborative environment that fosters creativity and action. Innovation drives everything we do, from pioneering the first MOBILESOC app for on‑go threat detection and response to automating alert resolutions and cutting alert investigation time by 99.3%.

Do what’s best for our customers.

Do what’s best for our team members.

Don’t do things that suck.

Want to hear more from our team? Watch our video to gain insights into life at Critical Start or check out our Glassdoor reviews for an inside look.

What We Offer You

A chance to make an impact every day—whether protecting customers or contributing to a greater mission.

Collaboration with talented, supportive teammates who value accountability and growth.

A commitment to continuous improvement, striving for excellence, and breaking past mediocrity.

A culture of learning, innovation, and inclusivity, where every idea matters.

Recognition for being at the forefront of the industry—we’ve received accolades that prove we’re doing something right.

A supportive environment where you belong and your contributions truly matter. One team member said, “Every day presents new challenges and opportunities for growth, and the culture is unlike any other.”

Who You Are We are seeking a motivated and ambitious Account Executive to join our Sales team as we continue to expand in the cybersecurity space. The role offers remote flexibility but requires location within the Tri‑State Area (New York City, New York, New Jersey, Connecticut), ideally within an hour of NYC.

As an Account Executive, you will drive revenue through new customer acquisition and expand existing accounts, leveraging our portfolio of managed detection and response services, professional services, and risk & compliance solutions.

What You Will Be Doing

Serve as a cybersecurity advisor, covering areas such as endpoint, network, security operations, vulnerability management, SIEM, incident response, security assessments, testing, threat intelligence, and more.

Drive new business sales and manage the full sales process from prospecting to close.

Regularly meet or exceed your quota while maintaining accurate pipeline, forecast, and data.

Build and maintain reseller and partner relationships to drive business.

Deliver dynamic presentations and product demonstrations via MS Teams and in person.

Execute the full sales process—identify and qualify opportunities, negotiate pricing and contractual terms, and close sales.

Ensure excellent service and support to prospects and customers to build long‑term relationships.

Become an expert on Critical Start’s solutions through continuous learning.

Travel occasionally to support marketing activities, events, and customer meetings across the state(s).

Use Salesforce to track all opportunity and account information and manage your territory effectively.

What You Will Bring Required Qualifications

Bachelor’s degree or 5+ years of related sales experience.

Cybersecurity sales experience.

Experience achieving quota in a remote sales position.

Demonstrated ability to close complex deals involving multiple executive‑level stakeholders and enterprise‑level sales cycles.

Track record of prospecting, engaging, and penetrating organizations at multiple levels to acquire major/enterprise customers.

Experience with sales tools including Salesforce.com, MS Office Suite, Teams, OneDrive, and other CRM/marketing applications.

Desired Qualifications

Managed Service Sales experience is a plus.

Position Details

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Sales, Business Development, and General Business

Industries: Computer and Network Security, Software Development, and IT Services & IT Consulting

Benefits

Competitive salary with bonus potential.

Comprehensive health benefits with generous employer contributions for medical, dental, and vision.

Additional ancillary benefits.

Unlimited PTO.

Paid parental and military leave.

Employer‑provided life insurance, long‑term disability, and short‑term disability coverage.

Additional voluntary life insurance coverage.

401(k) plan with matching program.

Employee Assistance Program.

Monthly wellness initiatives.

Optional pet benefits discount plan.

Mental and Physical Requirements Physical

Stationary position for extended periods of time.

Constant computer operation.

Occasional lifting of equipment up to 20 lbs.

Clear communication of information and ideas.

Mental

Apply established protocols in a timely manner.

Make timely decisions within workflow context.

Complete tasks under speed, deadlines, or productivity quota.

Work effectively under high‑stress situations.

Simultaneously address multiple complex problems.

Application Deadline The application deadline for this position is December 31, 2025.

How to Apply Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/.

EEO Statement Critical Start welcomes people from all backgrounds and walks of life. We uphold equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy covers all employment aspects, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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