Yelp
Overview
Sales Manager - SMB Outbound Sales (Remote - Western Region) at Yelp. This role leads a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you’ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling. Location
Remote, Western Region of the United States (includes Pacific, Mountain, and Arizona time zones); Bay Area candidates are not being considered at this time. What You'll Do
Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment. Drive daily outbound activity and ensure team members consistently meet or exceed KPIs. Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients. What It Takes To Succeed
1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment Experience selling digital products to SMBs and using Salesforce CRM Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement Strong coaching and mentoring skills with a commitment to developing others and fostering career growth Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements Excellent communication, organizational, and time management skills Comfortable working in a fast-paced, remote-first environment Bachelor's degree OR 3+ years of customer-facing experience and HS Diploma or GED What You'll Get
Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire) plus 12 paid holidays and one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work-from-home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation range for this position is $63k-$78k annually plus performance-based incentives Equal Opportunity
Yelp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We also comply with applicable laws and regulations regarding fair chance hiring.
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Sales Manager - SMB Outbound Sales (Remote - Western Region) at Yelp. This role leads a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you’ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling. Location
Remote, Western Region of the United States (includes Pacific, Mountain, and Arizona time zones); Bay Area candidates are not being considered at this time. What You'll Do
Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment. Drive daily outbound activity and ensure team members consistently meet or exceed KPIs. Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients. What It Takes To Succeed
1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment Experience selling digital products to SMBs and using Salesforce CRM Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement Strong coaching and mentoring skills with a commitment to developing others and fostering career growth Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements Excellent communication, organizational, and time management skills Comfortable working in a fast-paced, remote-first environment Bachelor's degree OR 3+ years of customer-facing experience and HS Diploma or GED What You'll Get
Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire) plus 12 paid holidays and one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work-from-home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation range for this position is $63k-$78k annually plus performance-based incentives Equal Opportunity
Yelp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We also comply with applicable laws and regulations regarding fair chance hiring.
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