Race Communications
As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non‑profit community advocacy groups, we build next‑generation fiber infrastructure where others won’t, serving over 30 communities across the state. Working for Race means being dedicated to bringing cutting‑edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.
Base pay range $70,000.00/yr - $80,000.00/yr
Summary The Outside Sales Manager will lead and oversee our outside sales team, driving revenue growth and expanding our market presence. This role requires a strategic thinker with strong leadership skills, excellent sales acumen, and the ability to build and maintain relationships with key clients. The Outside Sales Manager will develop and implement sales strategies, manage a team of sales representatives, and ensure the achievement of sales targets.
Requirements Qualifications and Experience
Eligibility for US Employment without sponsorship
Minimum of 18 years of age
A valid driver’s license, subject to successful verification through a DMV check, is mandatory
Associate degree (A.A.) in Business Administration, Marketing, Sales or a related field of study is required
Minimum of seven years of experience in sales, outside sales preferably within the telecom sector, or a related field, with equivalent work experience in customer‑facing roles required
Minimum of three years of leadership or supervisory experience managing teams of 40+ required
Experience with direct sales, B2B sales, and/or channel sales within the telecom sector preferred
Strong understanding of telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics) preferred
Familiarity with telecom industry standards, regulations, and competitive landscape, including a comprehensive understanding of regulatory compliance, market trends, and competitor strategies preferred
Minimum of seven years of experience in direct sales, B2B sales, and/or channel sales within the telecom sector, consistently meeting or exceeding sales targets by at least 20% annually
Demonstrated expertise in telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics), with a history of successfully selling complex solutions to businesses, achieving sales growth of 15% or more year-over‑year
Advanced proficient in CRM systems and sales analytics tools such as Sales Rabbit, Tableau, and Salesforce required
Lead and manage outside sales representatives to achieve a target of 44 door‑to‑door sales per month, aligning efforts with market demand and company objectives
Ability to travel moderate distances by both car and foot to meet with clients and outside sales representatives onsite or in field, as needed
Willingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategies
Ability to travel to multiple work sites, work overtime, weekends, holidays, or off hours as needed
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficiency in Spanish Language desirable
Skills
Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software
Essential Duties and Responsibilities Team Management and Development
Manages a team of outside sales representatives, outside sales leads, and outside sales supervisors providing guidance, support and motivation
Supports recruiting efforts, builds, trains and oversees the outside sales team
Provides coaching and mentoring to sales team members to enhance their performance and career development
Fosters a positive and motivating work environment that encourages teamwork and high performance
Conducts regular performance evaluations, offers constructive feedback and support to facilitate continuous improvement
Outdoor Sales Strategy and Planning
Develops and implements comprehensive outdoor sales strategies to attain predefined sales objectives
Analyzes market trends and customer preferences to tailor sales approaches effectively
Utilizes Sales Rabbit platform to enhance sales efficiency and productivity
Trains team members on Sales Rabbit tools and techniques for optimized performance
Conducts market analysis to identify new opportunities and understand competitor activity
Customer Relationship Management
Builds and maintains strong relationships with key clients and prospects
Addresses customer inquiries, concerns, and feedback promptly and effectively
Ensures high levels of customer satisfaction and retention
Monitor Sales Metrics and Performance
Assists and tracks key performance indicators (KPIs) set by Director of Sales and marketing, to measure sales team performance
Analyzes sales metrics regularly and takes corrective actions to ensure sales goals are achieved
Compliance and Ethics
Ensures compliance with all company policies, industry regulations, and ethical standards
Promotes a culture of integrity and accountability within the sales team
Maintains confidentiality of sensitive information and adhere to data protection policies
Sales Meetings and Training Sessions
Engages in regular sales meetings to discuss progress, challenges, and strategies
Conducts training sessions to enhance the skills and knowledge for outside sales team
Manage Key Accounts and Build Strategic Client Relationships
Cultivates and nurtures relationships with key accounts to foster long‑term partnerships
Identifies opportunities for upselling and cross‑selling to maximize revenue
Ability to Travel Throughout CA
Flexibility to travel extensively throughout California to meet with clients, attend meetings, and oversee sales operations
Ensures compliance with travel policies and procedures while optimizing travel efficiency
Collaboration and Coordination
Collaborates with marketing, customer success, operations, product management, and customer support teams to ensure seamless coordination and alignment of sales efforts
Participates in cross‑functional meetings, initiatives, and projects to drive business growth and customer success
Vehicle Maintenance and Travel
Maintains vehicle/equipment pre‑op/post‑op to be prepared to perform required duties
Maintains a clean driving record as defined by the current fleet insurance underwriter
Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the job
May be required to work overtime, after hours, on weekends, for emergencies, or be on‑call as needed to ensure work is completed
Safety Awareness and Compliance
Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
Understands, completes, and signs off all pre‑job safety planning tools at the start and end of the shift; completes all required safety‑related paperwork
Understands and responds appropriately to all safety hazards and warning devices (e.g., back‑up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)
Upholds a secure work environment by adhering to regulations, procedures, and company policies, ensuring safety standards are consistently maintained
Supervisory Responsibilities
Policy Adherence and Team Guidelines: Ensures that the team adheres to established policies and procedures outlined in the Race Communications Employee Handbook, promoting a culture of compliance and accountability in line with organizational standards
Strategic Training and Development: Leads the training and mentoring new team members, ensuring they gain the essential skills and knowledge to perform their roles effectively and safely. Works proactively to develop a long‑term training strategy for the team’s growth and performance improvement
Cross‑Functional Support and Compliance: Oversees employee support across various practices within the department, ensuring that issues are addressed in alignment with company policies, applicable laws, and organizational values. Manages conflicts and fosters collaboration across functions
Leadership in Goal Setting and Performance Management: Guides the team to achieve long‑term goals by setting performance standards, motivating the team, and providing regular, actionable feedback to help team members achieve personal and organizational objectives
Payroll Compliance and Issue Resolution: Ensures that timecard submission is accurate, timely, and in compliance with payroll deadlines, while addressing any discrepancies or issues. Provides direction on resolving payroll matters and ensuring the team is properly supported in this process
Training Needs Analysis and Professional Development: Identifies broader team training needs, working to implement programs that drive professional growth and elevate team skills, while ensuring development is in alignment with company objectives and future growth
Conflict Resolution and Team Dynamics: Manages interpersonal issues within the team by facilitating solutions‑oriented approaches, resolving conflicts effectively, and maintaining a positive, high‑performing work environment that supports collaboration and mutual respect
Resource Allocation and Goal Alignment: Ensures the team has the necessary tools, resources, and support to succeed. Manages resources effectively, tracking progress toward aligned objectives that support both individual team success and overarching company goals
Regulatory Compliance and Communication: Ensures the team complies with company policies, procedures, and regulatory requirements. Promotes open and transparent communication to maintain alignment and accountability across the team and department
Reporting and Strategic Adjustments: Reports team performance, project updates, and challenges to upper management, using data to recommend improvements or adjustments as necessary to meet organizational targets and improve overall team performance
Comprehensive Supervision and People Management: Takes a leadership role in the direct supervision of team members, including interviewing, hiring, and training employees. Plans, assigns, and directs work, ensuring performance evaluations, rewarding achievements, and disciplining where needed. Addresses complaints, resolves problems, and supports overall team dynamics
Benefits As Part of Our Team, You Will Enjoy:
100% Employer‑paid medical, dental, vision, and life for all our employees
401(k) with 100% Employer‑matched up to 4% of your annual income
Generous paid time off including sick, vacation, holiday and birthday pay
Free Race high speed internet and phone service where available
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries IT Services and IT Consulting
Palmdale, CA
#J-18808-Ljbffr
Base pay range $70,000.00/yr - $80,000.00/yr
Summary The Outside Sales Manager will lead and oversee our outside sales team, driving revenue growth and expanding our market presence. This role requires a strategic thinker with strong leadership skills, excellent sales acumen, and the ability to build and maintain relationships with key clients. The Outside Sales Manager will develop and implement sales strategies, manage a team of sales representatives, and ensure the achievement of sales targets.
Requirements Qualifications and Experience
Eligibility for US Employment without sponsorship
Minimum of 18 years of age
A valid driver’s license, subject to successful verification through a DMV check, is mandatory
Associate degree (A.A.) in Business Administration, Marketing, Sales or a related field of study is required
Minimum of seven years of experience in sales, outside sales preferably within the telecom sector, or a related field, with equivalent work experience in customer‑facing roles required
Minimum of three years of leadership or supervisory experience managing teams of 40+ required
Experience with direct sales, B2B sales, and/or channel sales within the telecom sector preferred
Strong understanding of telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics) preferred
Familiarity with telecom industry standards, regulations, and competitive landscape, including a comprehensive understanding of regulatory compliance, market trends, and competitor strategies preferred
Minimum of seven years of experience in direct sales, B2B sales, and/or channel sales within the telecom sector, consistently meeting or exceeding sales targets by at least 20% annually
Demonstrated expertise in telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics), with a history of successfully selling complex solutions to businesses, achieving sales growth of 15% or more year-over‑year
Advanced proficient in CRM systems and sales analytics tools such as Sales Rabbit, Tableau, and Salesforce required
Lead and manage outside sales representatives to achieve a target of 44 door‑to‑door sales per month, aligning efforts with market demand and company objectives
Ability to travel moderate distances by both car and foot to meet with clients and outside sales representatives onsite or in field, as needed
Willingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategies
Ability to travel to multiple work sites, work overtime, weekends, holidays, or off hours as needed
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficiency in Spanish Language desirable
Skills
Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software
Essential Duties and Responsibilities Team Management and Development
Manages a team of outside sales representatives, outside sales leads, and outside sales supervisors providing guidance, support and motivation
Supports recruiting efforts, builds, trains and oversees the outside sales team
Provides coaching and mentoring to sales team members to enhance their performance and career development
Fosters a positive and motivating work environment that encourages teamwork and high performance
Conducts regular performance evaluations, offers constructive feedback and support to facilitate continuous improvement
Outdoor Sales Strategy and Planning
Develops and implements comprehensive outdoor sales strategies to attain predefined sales objectives
Analyzes market trends and customer preferences to tailor sales approaches effectively
Utilizes Sales Rabbit platform to enhance sales efficiency and productivity
Trains team members on Sales Rabbit tools and techniques for optimized performance
Conducts market analysis to identify new opportunities and understand competitor activity
Customer Relationship Management
Builds and maintains strong relationships with key clients and prospects
Addresses customer inquiries, concerns, and feedback promptly and effectively
Ensures high levels of customer satisfaction and retention
Monitor Sales Metrics and Performance
Assists and tracks key performance indicators (KPIs) set by Director of Sales and marketing, to measure sales team performance
Analyzes sales metrics regularly and takes corrective actions to ensure sales goals are achieved
Compliance and Ethics
Ensures compliance with all company policies, industry regulations, and ethical standards
Promotes a culture of integrity and accountability within the sales team
Maintains confidentiality of sensitive information and adhere to data protection policies
Sales Meetings and Training Sessions
Engages in regular sales meetings to discuss progress, challenges, and strategies
Conducts training sessions to enhance the skills and knowledge for outside sales team
Manage Key Accounts and Build Strategic Client Relationships
Cultivates and nurtures relationships with key accounts to foster long‑term partnerships
Identifies opportunities for upselling and cross‑selling to maximize revenue
Ability to Travel Throughout CA
Flexibility to travel extensively throughout California to meet with clients, attend meetings, and oversee sales operations
Ensures compliance with travel policies and procedures while optimizing travel efficiency
Collaboration and Coordination
Collaborates with marketing, customer success, operations, product management, and customer support teams to ensure seamless coordination and alignment of sales efforts
Participates in cross‑functional meetings, initiatives, and projects to drive business growth and customer success
Vehicle Maintenance and Travel
Maintains vehicle/equipment pre‑op/post‑op to be prepared to perform required duties
Maintains a clean driving record as defined by the current fleet insurance underwriter
Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the job
May be required to work overtime, after hours, on weekends, for emergencies, or be on‑call as needed to ensure work is completed
Safety Awareness and Compliance
Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
Understands, completes, and signs off all pre‑job safety planning tools at the start and end of the shift; completes all required safety‑related paperwork
Understands and responds appropriately to all safety hazards and warning devices (e.g., back‑up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)
Upholds a secure work environment by adhering to regulations, procedures, and company policies, ensuring safety standards are consistently maintained
Supervisory Responsibilities
Policy Adherence and Team Guidelines: Ensures that the team adheres to established policies and procedures outlined in the Race Communications Employee Handbook, promoting a culture of compliance and accountability in line with organizational standards
Strategic Training and Development: Leads the training and mentoring new team members, ensuring they gain the essential skills and knowledge to perform their roles effectively and safely. Works proactively to develop a long‑term training strategy for the team’s growth and performance improvement
Cross‑Functional Support and Compliance: Oversees employee support across various practices within the department, ensuring that issues are addressed in alignment with company policies, applicable laws, and organizational values. Manages conflicts and fosters collaboration across functions
Leadership in Goal Setting and Performance Management: Guides the team to achieve long‑term goals by setting performance standards, motivating the team, and providing regular, actionable feedback to help team members achieve personal and organizational objectives
Payroll Compliance and Issue Resolution: Ensures that timecard submission is accurate, timely, and in compliance with payroll deadlines, while addressing any discrepancies or issues. Provides direction on resolving payroll matters and ensuring the team is properly supported in this process
Training Needs Analysis and Professional Development: Identifies broader team training needs, working to implement programs that drive professional growth and elevate team skills, while ensuring development is in alignment with company objectives and future growth
Conflict Resolution and Team Dynamics: Manages interpersonal issues within the team by facilitating solutions‑oriented approaches, resolving conflicts effectively, and maintaining a positive, high‑performing work environment that supports collaboration and mutual respect
Resource Allocation and Goal Alignment: Ensures the team has the necessary tools, resources, and support to succeed. Manages resources effectively, tracking progress toward aligned objectives that support both individual team success and overarching company goals
Regulatory Compliance and Communication: Ensures the team complies with company policies, procedures, and regulatory requirements. Promotes open and transparent communication to maintain alignment and accountability across the team and department
Reporting and Strategic Adjustments: Reports team performance, project updates, and challenges to upper management, using data to recommend improvements or adjustments as necessary to meet organizational targets and improve overall team performance
Comprehensive Supervision and People Management: Takes a leadership role in the direct supervision of team members, including interviewing, hiring, and training employees. Plans, assigns, and directs work, ensuring performance evaluations, rewarding achievements, and disciplining where needed. Addresses complaints, resolves problems, and supports overall team dynamics
Benefits As Part of Our Team, You Will Enjoy:
100% Employer‑paid medical, dental, vision, and life for all our employees
401(k) with 100% Employer‑matched up to 4% of your annual income
Generous paid time off including sick, vacation, holiday and birthday pay
Free Race high speed internet and phone service where available
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries IT Services and IT Consulting
Palmdale, CA
#J-18808-Ljbffr