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Chrysler LLC

Automotive Service Advisor

Chrysler LLC, Toledo, Ohio, United States, 43614

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Grogan’s Towne Chrysler Jeep Dodge Ram , one of the area’s largest automotive dealers, has an immediate opening for a Service Advisor.

For over 50 years, Grogan's Towne Chrysler Jeep Dodge Ram has offered exceptional service, unbeatable specials and the latest selections of new and pre‑owned vehicles to NW Ohio and SE Michigan. Our mission is to provide a pleasing experience in sales and service for all customers via our dedication to the Customer Experience Initiative. Come see for yourself, join our growing team!

BENEFITS

Guaranteed Hours

401k

Medical

Dental

Paid Vacation

RESPONSIBILITIES

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend needed maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

REQUIREMENTS

Proven record of achieving exceptional Customer Satisfaction

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred

Above average energy level

A desire for a long term career with a growing organization

Personal and professional integrity

ADP computer experience a plus

Must have a clean & valid driver’s license

Must be willing to submit to a drug screen prior to employment.

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