ADT
Entry-Level Retention Specialist — Hybrid & Growth Path
ADT, Jacksonville, Florida, United States, 32290
A leading security services provider is seeking an entry-level Retention Coordinator to manage customer calls and help them navigate service options. This hybrid role involves both remote work and occasional office visits. Responsibilities include identifying customer needs, scheduling appointments, and processing cancellations. Ideal candidates should possess strong customer service skills and have a high school diploma or equivalent. Training will be provided, making this a great opportunity for newcomers.
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