Property Manager

Benefits: 401(k) matching Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development Work Hours : minimum 40 hours per week; weekends on-call for any emergencies Seeking an energetic, dynamic, detailed, skilled & knowledgeable Property Manager with a minimum of 4 years’ experience for a growing and established Property Management company managing single family and boutique multi-family homes throughout the Metro Atlanta area. This candidate must know, embody, exude, promote and live the company culture. MISSION – Why we do it To create wealth through real estate investment for one and all. VISION – Where we’re going We will be an industry leader for residential single family and boutique multifamily real estate and property management services. We will be the Standard. We will create and maximize the value of residential real estate for Investors and Owners through superior management by delivering high-performance service and results-driven execution. CORE VALUES – What we believe Communication: Be a Listener, Be Responsive, Have honest dialog with our peers and our clients Trust: Be reliable. Our clients rely on our knowledge, skills and capabilities, we don’t let them down. Innovation: Be a free thinker, continuous learner who embraces and creates change Collaboration: Build open, honest relationships… like family Give: To our clients, team, industry and community Passion: Love what you do, Work hard for results and celebrate every WIN Integrity: Be authentic, Do what you say and mean what you say GOAL : Our goal is not to be BIGGER… but BETTER! SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS The following attributes are desirable for job success: Experience in managing/leasing single family homes Communicate professionally and effectively written and oral Safety conscious Excellent customer service skills Preference for detail work – meticulous attention to detail with a high level of accuracy Self-motivated and ability to work with/without direct supervision Strong organizational and time-management skills Quick and effective decision maker Takes initiative and enhances company processes and procedures Problem solver – ability to read, understand and competently break down complex information to simple actions and steps for resolution Proficient in Microsoft Office – Excel, Word and PowerPoint Proficient in social media functionality including Twitter, Facebook and Instagram The position will report to the Director of Operations and work with counterparts to facilitate and execute the daily task operations of the business. The Director of Operations will be responsible for the overall performance of company operations including: systems, processes, operations, marketing and leasing. MAJOR DUTIES AND RESPONSIBILITIES Duties may include, but are not limited to: OPERATIONS Collecting and posting rent payments Managing resident delinquencies Process evictions and legal notices Perform intermediate math and accounting functions Maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received Accurately complete weekly reports Manage service orders, preventative maintenance and repair activities and work orders within required time frames Conduct property inspections Review inspections and manage the estimate, approval and execution of work completion by vendors Evaluate estimates and bids submitted by vendors for best overall value for required work scope Manage vendors through the completion of work and inspect finished product Communicate with counterparts, management, clients and customers with updates and notifications Maintain and audit key log, tenant and landlord insurance policies Assist with training leasing/admin staff Compose professional correspondence Manage resident relations and problem resolution Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other laws pertaining to Single Family & Multi-Family Housing Distribute all company or community-issued notices Represent the company in a professional manner at all times Establish, maintain and grow positive client relationships, customer relationships, community relationships and industry relationships MARKETING Develop and place all marketing materials for units including lockboxes, signs and flyers Conduct periodic market surveys Assist in monitoring advertising effectiveness Maintain awareness of local market conditions and trends. Contributes ideas for marketing community and improving resident satisfaction Update Online and Social Media advertising LEASING Walk vacant units to ensure quality presentation Ensure Unit is ready for resident to move-in on agreed date Draft leases and complete lease signing Secure new resident’s signature(s) on appropriate paperwork prior to move-in Orient new residents to Company processes (Online Tenant Portal) Monitor renewals. Distribute and follow-up on renewal notices Perform move-in and move out inspections with residents Ensure Successful Tenant Onboarding and Move Out processes Review Welcome packet with new resident in a timely manner Facilitate the maintenance of legal records/files PERFORMANCE METRICS Timely, accurate and professional completion of all assignments and responsibilities Follow up with stakeholders to achieve turnaround time and performance quality Ensure efficiency in all work production processes and queues Timely, accurate and professional responses to inquiries, notices and email follow ups Compliance with all policies, procedures and timelines Creation of new company initiatives and successful implementation Ensure efficient and correct management operations to increase NOI Creation, development and implementation of initiatives that increase the company’s NOI ORGANIZATIONAL RELATIONSHIP Reports directly to the Director of Operations. Performs any additional duties assigned by President. Serves as a backup for all team duties. Works with Office Manager, Leasing/marketing department, bookkeeper, staff members of other companies, outside vendors and service providers. OTHER REQUIREMENTS Physical requirements: Must be able to perform the physical functions of the position, including driving to and walking properties, inspections, and showing homes. Must be able to lift a minimum of 50 lbs. Experience: Must have at least 4 years Property Management or related experience; knowledge of the greater Atlanta area preferred. Civic Duty: Active membership in NARPM or REALTOR organization is a plus; company may pay membership. Community involvement encouraged. Driving/travel: Reliable transportation is required; must have proof of liability insurance. Frequent use of personal transportation (30-50%) to inspect and lease properties and attend meetings. Valid Driver's License Flexible work from home options available.

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