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I'm an out-of-state investor closing on a duplex soon and looking for recommendations for reputable property management companies in the area. Any insights would be greatly appreciated.
Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.
Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.
To avoid going through the same poor experience, keep reading.
Even if someone gives you a referral here, do NOT make the mistake of assuming that the PMC will meet your expectations, just because they met the expectations of the referral source.
In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.
It's often a case of not doing enough research, as they don't know what they don't know!
Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!
So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.
EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!
This also leads owners to ASSUME simpler is better when it comes to management contracts.
The
reality is the opposite
- if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it! A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings. Why do you think purchase contracts are so long and have such small print? We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover. EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises! P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above How many investment properties do you have? None 1-2 3-5 6-9 10+
Struggling to find reliable real estate advice? Join over 3 million real estate investors to build connections, learn from others, and share your journey — all for free! Take Your Forum Experience to the Next Level Create a free account and join over 3 million investors sharing their journeys and helping each other succeed. Curious to see who's interested in your profile? Unlock your views with Pro Connect with others Pro Members Get Full Access! Get off the sidelines and take action in real estate investing with BiggerPockets Pro . Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success. Advanced networking features Market and Deal Finder tools Property analysis calculators Landlord Command Center ANNUAL Save 16% $32.50 /mo $390 billed annualy MONTHLY $39 /mo billed monthly Start 7 Day Free Trial 7 day free trial. Cancel anytime 7 day free trial. Cancel anytime. PRO Upgrade to Pro Market Finder - key investor metrics for all US markets Deal Finder - investor-focused filters and notifications for new properties Calculators - Unlimited access to 9+ property analysis calculators Find an Agent Find & Match With an Investment Friendly Real Estate Agent
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reality is the opposite
- if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it! A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings. Why do you think purchase contracts are so long and have such small print? We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover. EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises! P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above How many investment properties do you have? None 1-2 3-5 6-9 10+
Struggling to find reliable real estate advice? Join over 3 million real estate investors to build connections, learn from others, and share your journey — all for free! Take Your Forum Experience to the Next Level Create a free account and join over 3 million investors sharing their journeys and helping each other succeed. Curious to see who's interested in your profile? Unlock your views with Pro Connect with others Pro Members Get Full Access! Get off the sidelines and take action in real estate investing with BiggerPockets Pro . Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success. Advanced networking features Market and Deal Finder tools Property analysis calculators Landlord Command Center ANNUAL Save 16% $32.50 /mo $390 billed annualy MONTHLY $39 /mo billed monthly Start 7 Day Free Trial 7 day free trial. Cancel anytime 7 day free trial. Cancel anytime. PRO Upgrade to Pro Market Finder - key investor metrics for all US markets Deal Finder - investor-focused filters and notifications for new properties Calculators - Unlimited access to 9+ property analysis calculators Find an Agent Find & Match With an Investment Friendly Real Estate Agent
#J-18808-Ljbffr