Overview
A global industrial equipment manufacturer with U.S. operations in Florida is seeking a
Technical Parts & After-Sales Specialist
to support its North American customer base. This role bridges
customer care, supplier coordination, and technical support
— ensuring that spare parts (both commercial components and made-to-drawing mechanical parts) are quoted, ordered, and delivered accurately and efficiently. It’s an excellent opportunity for a
junior technical professional or recent engineering graduate
to gain hands-on exposure to international machinery manufacturing, while learning directly from senior team members in a close-knit U.S. branch. Base pay range $55,000.00/yr - $60,000.00/yr Key Responsibilities
Customer Care & Order Management Receive and process customer inquiries and orders for spare parts. Prepare and issue quotations based on price lists and technical input. Follow up on orders, deliveries, and service requests. Maintain accurate customer and order data in the ERP system. Communicate with local suppliers for fabricated and machined parts. Read and interpret mechanical drawings and blueprints
to clarify requirements with suppliers. Monitor lead times and ensure timely delivery of all parts. Support the evaluation of supplier performance and delivery accuracy. Technical & Internal Support Collaborate with senior technical staff and the engineering team in Europe for clarifications. Assist warehouse and logistics functions when needed (shipments, trucking, etc.). Prepare Excel reports (backlog, order intake, shipments) and maintain documentation. Qualifications
Education:
Technical degree or equivalent in
Mechanical, Mechatronic, or Industrial Engineering
(or related field). Experience:
0–4 years in a
mechanical, manufacturing, or technical customer service
environment. Technical Skills: Proven ability to
read and interpret mechanical blueprints and part drawings . Basic understanding of ERP systems and Microsoft Excel. Soft Skills: Excellent communication, organization, and multitasking skills. Team-oriented, adaptable, and proactive mindset in a small-team setting. Benefits
Base Salary:
$55,000 – $60,000 (commensurate with experience) Health, Vision & Dental:
100% employer-paid individual coverage 401(k):
Employer match up to 4% Life Insurance, Short-Term Disability, and AD&D Paid Time Off: 10 days PTO per year (accrual increases with tenure) 9 paid holidays annually This position is a gateway to broader responsibilities in
After-Sales, Spare Parts, or Purchasing
within the company’s North American organization. The successful candidate will gain mentorship, international exposure, and the opportunity to grow into a key operational or customer-facing role.
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A global industrial equipment manufacturer with U.S. operations in Florida is seeking a
Technical Parts & After-Sales Specialist
to support its North American customer base. This role bridges
customer care, supplier coordination, and technical support
— ensuring that spare parts (both commercial components and made-to-drawing mechanical parts) are quoted, ordered, and delivered accurately and efficiently. It’s an excellent opportunity for a
junior technical professional or recent engineering graduate
to gain hands-on exposure to international machinery manufacturing, while learning directly from senior team members in a close-knit U.S. branch. Base pay range $55,000.00/yr - $60,000.00/yr Key Responsibilities
Customer Care & Order Management Receive and process customer inquiries and orders for spare parts. Prepare and issue quotations based on price lists and technical input. Follow up on orders, deliveries, and service requests. Maintain accurate customer and order data in the ERP system. Communicate with local suppliers for fabricated and machined parts. Read and interpret mechanical drawings and blueprints
to clarify requirements with suppliers. Monitor lead times and ensure timely delivery of all parts. Support the evaluation of supplier performance and delivery accuracy. Technical & Internal Support Collaborate with senior technical staff and the engineering team in Europe for clarifications. Assist warehouse and logistics functions when needed (shipments, trucking, etc.). Prepare Excel reports (backlog, order intake, shipments) and maintain documentation. Qualifications
Education:
Technical degree or equivalent in
Mechanical, Mechatronic, or Industrial Engineering
(or related field). Experience:
0–4 years in a
mechanical, manufacturing, or technical customer service
environment. Technical Skills: Proven ability to
read and interpret mechanical blueprints and part drawings . Basic understanding of ERP systems and Microsoft Excel. Soft Skills: Excellent communication, organization, and multitasking skills. Team-oriented, adaptable, and proactive mindset in a small-team setting. Benefits
Base Salary:
$55,000 – $60,000 (commensurate with experience) Health, Vision & Dental:
100% employer-paid individual coverage 401(k):
Employer match up to 4% Life Insurance, Short-Term Disability, and AD&D Paid Time Off: 10 days PTO per year (accrual increases with tenure) 9 paid holidays annually This position is a gateway to broader responsibilities in
After-Sales, Spare Parts, or Purchasing
within the company’s North American organization. The successful candidate will gain mentorship, international exposure, and the opportunity to grow into a key operational or customer-facing role.
#J-18808-Ljbffr