Investor Relations Coordinator
Knoxville Chamber (Knoxville, Tennessee), Knoxville, Tennessee, United States, 37955
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Investor Relations Coordinator
role at
Knoxville Chamber (Knoxville, Tennessee)
The investor relations coordinator provides hospitality to investors of the Knoxville Chamber. This role seeks innovative ways to improve communication and service to constituents. It requires a service-oriented attitude and an operational mindset focused on efficiency in the retention process. The anticipated start date is July 14, with negotiable later start dates.
Position Overview:
Onboarding
– Manage all investor benefits from the moment a new investor joins, including creating orders, directory listings, and communicating next steps.
Retention
– Oversee investor retention, including invoicing, processing upgrades/downgrades/drops, and maintaining investor data.
Customer Service
– Serve as the primary contact for investors, providing a welcoming, knowledgeable experience and troubleshooting issues. Collaborate with the Experience team on newsletters and communications.
Strategy
– Develop and evaluate retention strategies, including communication plans and software/tools implementation.
Other
– Oversee ribbon-cutting services, manage internal projects like accreditation and benchmarking surveys, and supervise the Investor Relations intern if applicable.
Technical Skills Needed:
Proficiency in Microsoft Office
Experience with CRM systems like Microsoft Dynamics
Experience with Adobe Acrobat, Eventbrite, and Zoom is a plus
Professional conduct online, on the phone, and in person
Position Requirements:
Excellent written and verbal communication skills
Strong interpersonal and customer service skills
Problem-solving and analytical skills
Ability to multitask, research, and adapt flexibly
Organizational and time management skills
Work well under pressure
Willingness to learn new technologies
Team player attitude
Physical ability to lift and carry up to 25 lbs.
Benefits:
Full benefits including medical, dental, vision, life, and supplemental coverage
401(k) with matching
Personal and vacation leave
At least 10 paid holidays per year
Collaborative work environment with opportunities for community involvement
Additional Details:
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Marketing, Public Relations, Writing/Editing
Industry: Non-profit Organizations
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Investor Relations Coordinator
role at
Knoxville Chamber (Knoxville, Tennessee)
The investor relations coordinator provides hospitality to investors of the Knoxville Chamber. This role seeks innovative ways to improve communication and service to constituents. It requires a service-oriented attitude and an operational mindset focused on efficiency in the retention process. The anticipated start date is July 14, with negotiable later start dates.
Position Overview:
Onboarding
– Manage all investor benefits from the moment a new investor joins, including creating orders, directory listings, and communicating next steps.
Retention
– Oversee investor retention, including invoicing, processing upgrades/downgrades/drops, and maintaining investor data.
Customer Service
– Serve as the primary contact for investors, providing a welcoming, knowledgeable experience and troubleshooting issues. Collaborate with the Experience team on newsletters and communications.
Strategy
– Develop and evaluate retention strategies, including communication plans and software/tools implementation.
Other
– Oversee ribbon-cutting services, manage internal projects like accreditation and benchmarking surveys, and supervise the Investor Relations intern if applicable.
Technical Skills Needed:
Proficiency in Microsoft Office
Experience with CRM systems like Microsoft Dynamics
Experience with Adobe Acrobat, Eventbrite, and Zoom is a plus
Professional conduct online, on the phone, and in person
Position Requirements:
Excellent written and verbal communication skills
Strong interpersonal and customer service skills
Problem-solving and analytical skills
Ability to multitask, research, and adapt flexibly
Organizational and time management skills
Work well under pressure
Willingness to learn new technologies
Team player attitude
Physical ability to lift and carry up to 25 lbs.
Benefits:
Full benefits including medical, dental, vision, life, and supplemental coverage
401(k) with matching
Personal and vacation leave
At least 10 paid holidays per year
Collaborative work environment with opportunities for community involvement
Additional Details:
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Marketing, Public Relations, Writing/Editing
Industry: Non-profit Organizations
#J-18808-Ljbffr