Logo
Snappy

Enterprise Customer Strategist

Snappy, New York, New York, us, 10261

Save Job

Enterprise Customer Strategist Location: US, Remote (East Coast Preferred)

Hours: 9am-6pm EST. We strive to create a supportive and flexible working environment for all team members. This role will play a key part in our holiday time during Q4 (our busiest and most exciting time of year) and hours during this time may be longer than the rest of the year.

Compensation: We feel passionately about transparency in compensation. Total compensation for this role is market competitive, including a base salary range of $120,000-175,000, plus commission.

Snappy is an award‑winning gifting platform that combines fun, personal gifting experiences with advanced technology that takes the guesswork out of gift‑giving. Our vision is to be the leading gifting platform worldwide, a one‑stop‑shop for anyone who wants to send gifts (and smiles) to anyone across the world.

Responsibilities

Manage complex sales cycle for new business, renewals and expansion

Focus on developing strategic enterprise relationships that employ all of Snappy’s services including Customer Loyalty, Employee Recognition and Channel engagement programs

Identify and prospect new enterprise‑level business opportunity within a defined list of accounts

Conduct product demonstrations and proposals to showcase the capabilities and benefits of Snappy’s offerings as they are related to potential clients’ needs

Build and maintain relationships with key stakeholders within client organizations, including C‑level executives, department heads, and other decision‑makers. Strong tactical experience in multi‑threading within organizations

Collaborate cross‑functionally to develop and execute targeted strategies to drive sales and meet revenue targets

Manage the sales process from prospecting to contract closure to activation with a focus on expansion and growth throughout the relationship

meet and exceed sales targets and KPIs, regularly updating sales forecasts and reports to the sales management team

Continuously stay informed about industry trends, competitor activities, and developments in the market to maintain a competitive edge

Provide feedback to product development and marketing teams based on client interactions and needs to contribute to product enhancements and market positioning

You are a trail‑blazer

A trail‑blazer in Snappy’s mission to define and expand larger, more strategic enterprise business partnerships

A builder of new strategies for acquiring enterprise logos to scale across the team through best‑practices and playbooks

Collaborative and interested in working closely with product and marketing to ensure Snappy is best positioned to win!

You have

Experience developing, designing and managing large customer loyalty programs

10+ years of B2B SaaS sales experience is recommended with a proven track record of success and overachievement of quota

Direct experience calling on Fortune 1000 companies

Has comfort and experience in navigating complex enterprise deals and longer sales cycles, resulting in winning seven‑figure deals

Effective communication, presentation, and negotiation skills

Strategic and creative thinker with an ability to navigate large organizations and customize complex solutions to secure business

Entrepreneurial spirit who is self‑driven, results‑oriented, and highly motivated by building and fine‑tuning innovative sales strategies

Genuinely curious to gain a deep understanding of our prospect’s challenges and desired results to best position Snappy’s offerings

Ability to work independently and also effectively collaborate as part of a team

Growth minded, life‑long learner

Bachelor’s degree in business, marketing, or a related field recommended (or equivalent work experience)

Benefits and Perks Snappy offers benefits and perks to employees including but not limited to: Free healthcare, including vision and dental, generous 401k match, flexible PTO, paid family leave, Snappy Summer Fridays (which we enjoy year‑round!) and Snappy gifts for employee recognition and appreciation.

Snappy’s stance on diversity, equity and inclusion, its active focus on give‑back programs, and its fundamental mission to spread joy through the power of gifting all lead the way in unlocking the power of human kindness at work.

EEO and Privacy Notice Information collected and processed as part of your Snappy hiring process, including as part of your Snappy career profile and in any job applications you choose to submit, is subject to Snappy’s California Privacy Notice for Staff Members and Job Applicants.

#J-18808-Ljbffr