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Benefits Specialist - Community Resources

Professional Services Group, Inc., Kenosha, Wisconsin, United States, 53142

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Benefits Specialist – Community Resources Professional Services Group (PSG) is seeking a Benefits Specialist to support individuals in accessing essential public benefits and community resources. This role is ideal for someone who cares deeply about advocacy, enjoys problem‑solving, and wants to make a meaningful difference for older adults and individuals with disabilities or mental health challenges.

Position Overview You will work directly with individuals referred through the Division of Aging, Disability, and Behavioral Health Services (DADBHS). You will guide them through benefit eligibility, application steps, and the appeals process while ensuring they understand their rights and available options.

What You’ll Do

Educate consumers on public benefit programs

Assist them with completing applications

Conduct eligibility evaluations

Help prepare or present information for administrative appeals under the direction of an attorney

Engage in community outreach and public education

Collaborate with legal advisors, county partners, and community organizations

Maintain accurate documentation, ethical conduct, and confidentiality

What You Bring

Bachelor's degree (preferably in human services) or RN license

At least one year of experience supporting aging adults or individuals with disabilities (internship or volunteer experience may count)

Strong communication, organization, professionalism, and cultural sensitivity

Familiarity with public benefits programs a plus

Comfort using Microsoft Office

Valid driver’s license and reliable transportation

Why Join PSG? You’ll do work that truly matters while enjoying a supportive team environment and a Monday‑Friday schedule. PSG offers mileage reimbursement, training and growth opportunities, and a comprehensive benefits package.

Benefits

Health, vision, dental, and life insurance

Paid holidays and paid time off

401(k) with profit sharing

Employee Assistance Program

Pet insurance

One health insurance option with no monthly premium

Equal Opportunity Employer | M/F/Disability/Protected Veteran Status

Salary: $23.00 per hour

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