Regional Operations Specialist - Senior Living
Senior living, Vancouver, Washington, United States, 98662
Are you a Road Warrior looking to see the country, all while caring for some amazing senior residents?
Come and be part of something Amazing and Apply today! Ideal location would be anywhere near a major airport for easy travel. Looking to fill a position in PNW (must have OR license).
Purpose
The Operations Specialist leads and directs the overall operation of the assigned Community in accordance with residents’ needs,government regulations, and Sinceri Senior Living policies and procedures. This positionmaintains excellent servicequality, and high occupancy, and meets corporate financial goals within established budgetary guidelines.
Minimum Eligibility Requirements
A proven track record of success as an Administrator at a Retirement, Nursing Home, or Assisted Living Facility
Bachelor’s degree in a relatedfield preferred
Must be licensedin good standingif required by the State Licensing Authority
Must be able to flourishin a constantly changing work environment
Must be able to communicate effectively with residents, families, staff, vendors, and the general public
Must meet all healthrequirements, including TB
Must be able to performduties and responsibilities (Essential Job Functions) with or without reasonable accommodation
Must pass a criminal background check
Must have compassion for and desireto work with the elderly
EssentialFunctions Overall
Manage assignedcommunity to ensure optimalperformance in the absenceof a permanent Administrator or other key position
Participate in the recruitment, hiring, and training of permanent Administrator for an assigned community
Community Management
Work with the Communitymanagement staff and corporatestaff in planning all aspects of Community operations, including settingpriorities and job assignments
Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary
Responsible for cleanliness and maintenance of the Community and grounds
Ensure the safetyof residents, their visitors, and staff regardingInfection Control, Fire,and Safety policiesand procedures
Quality Assurance
Conductroutine inspections of servicesbeing provided to ensure the highest quality
Compliance
Maintain currentknowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority
Resident
Care
Ensure programming is effectively managedand marketed (specialcare, companion living, therapies, wellness, etc.)
Community
Staffing
and
Retention
Selectqualified, appropriate candidates for employment
Ensure trainingand incentive programs are in place and working properly
Monitoremployee morale, maintaining a high levelof team spirit and unit cohesion
Ensure compliance with employment laws and companypolicies
Manageturnover
Maintain network or recruitment sources
Business
Management
Manage Community budgets. Monitor laborcosts, raw food costs, accounts receivable, accounts payable,and payroll in concertwith Sinceri Senior Living Accounting and Operations Staff. Appropriately handle and safeguard Community funds
Ensure compliance with all procedures when it comes to all revenue, expenses, and payroll
Ensure Accounts Receivable are collected
Sales,
Marketing,
and
Revenue
Ensureoptimum/maximum occupancy, revenue, and profitability for the community
Developand implement a sales and marketingplan
Keep abreast of market trends and competition
Maximizeoccupancy, and efficiency of payor mix, and develop all Community staffmembers as marketers of the Community
Guide, and mentor sales and marketingto effectively reach occupancy and revenue goals
Effectively perform all phases of the internalsales process: inquirycalls, pre-tour, tour, and post-tour (closing)
Create a culturethat trains and supports all communitystaff to participate in the internalsales process
Effectively perform all phases of external relationship-building/partnering with referral sources
Promote occupancy and revenue growth through effective, planned eventswith the community at large, residents, and families
Community
Relations
Develop positiverelationships with State regulators, the community at large, families, and residents on behalfof the Communityand Sinceri
Developpartnerships with professional organizations and
Customer
Service
Responsible for ensuringthat all employeesare providing excellent customerservice to internal and external customers
Residents
Rights
Ensurecompliance and understanding of all regulations regarding residents’ rights
Training
Responsible for ensuringthat employees attend all requiredin-service training
Provide in-service training as needed
Why You Should Work With Us: At Sinceri Senior Living, we are a fun loving, employee‑centric company like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 6th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Minors must be at least 16 years of age to be employed by Sinceri Senior Living.
Candidates submitted by unsolicited 3rd party recruiters will not be considered.
#J-18808-Ljbffr
Minimum Eligibility Requirements
A proven track record of success as an Administrator at a Retirement, Nursing Home, or Assisted Living Facility
Bachelor’s degree in a relatedfield preferred
Must be licensedin good standingif required by the State Licensing Authority
Must be able to flourishin a constantly changing work environment
Must be able to communicate effectively with residents, families, staff, vendors, and the general public
Must meet all healthrequirements, including TB
Must be able to performduties and responsibilities (Essential Job Functions) with or without reasonable accommodation
Must pass a criminal background check
Must have compassion for and desireto work with the elderly
EssentialFunctions Overall
Manage assignedcommunity to ensure optimalperformance in the absenceof a permanent Administrator or other key position
Participate in the recruitment, hiring, and training of permanent Administrator for an assigned community
Community Management
Work with the Communitymanagement staff and corporatestaff in planning all aspects of Community operations, including settingpriorities and job assignments
Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary
Responsible for cleanliness and maintenance of the Community and grounds
Ensure the safetyof residents, their visitors, and staff regardingInfection Control, Fire,and Safety policiesand procedures
Quality Assurance
Conductroutine inspections of servicesbeing provided to ensure the highest quality
Compliance
Maintain currentknowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority
Resident
Care
Ensure programming is effectively managedand marketed (specialcare, companion living, therapies, wellness, etc.)
Community
Staffing
and
Retention
Selectqualified, appropriate candidates for employment
Ensure trainingand incentive programs are in place and working properly
Monitoremployee morale, maintaining a high levelof team spirit and unit cohesion
Ensure compliance with employment laws and companypolicies
Manageturnover
Maintain network or recruitment sources
Business
Management
Manage Community budgets. Monitor laborcosts, raw food costs, accounts receivable, accounts payable,and payroll in concertwith Sinceri Senior Living Accounting and Operations Staff. Appropriately handle and safeguard Community funds
Ensure compliance with all procedures when it comes to all revenue, expenses, and payroll
Ensure Accounts Receivable are collected
Sales,
Marketing,
and
Revenue
Ensureoptimum/maximum occupancy, revenue, and profitability for the community
Developand implement a sales and marketingplan
Keep abreast of market trends and competition
Maximizeoccupancy, and efficiency of payor mix, and develop all Community staffmembers as marketers of the Community
Guide, and mentor sales and marketingto effectively reach occupancy and revenue goals
Effectively perform all phases of the internalsales process: inquirycalls, pre-tour, tour, and post-tour (closing)
Create a culturethat trains and supports all communitystaff to participate in the internalsales process
Effectively perform all phases of external relationship-building/partnering with referral sources
Promote occupancy and revenue growth through effective, planned eventswith the community at large, residents, and families
Community
Relations
Develop positiverelationships with State regulators, the community at large, families, and residents on behalfof the Communityand Sinceri
Developpartnerships with professional organizations and
Customer
Service
Responsible for ensuringthat all employeesare providing excellent customerservice to internal and external customers
Residents
Rights
Ensurecompliance and understanding of all regulations regarding residents’ rights
Training
Responsible for ensuringthat employees attend all requiredin-service training
Provide in-service training as needed
Why You Should Work With Us: At Sinceri Senior Living, we are a fun loving, employee‑centric company like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 6th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Minors must be at least 16 years of age to be employed by Sinceri Senior Living.
Candidates submitted by unsolicited 3rd party recruiters will not be considered.
#J-18808-Ljbffr