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Account Manager Kitchen & Bath

Assisting Hands - Boston Northwest, Grand Rapids, Michigan, us, 49528

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Position: Account Manager Kitchen Tune-Up is seeking an Account Manager. The role includes communication, design, and sales support duties for our busy team of kitchen remodelers. Design experience is preferred but not required. Ideal candidates have strong customer service skills, can work independently, are well organized, and can follow instructions. The position is based in a Grand Rapids design showroom.

Benefits

401(k) with matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Duties and Responsibilities

Manage customer experience through Kitchen and Bathroom sale and installation

Meet with customers in the showroom to finalize design selections

Manage incoming sales leads to engage and create excitement for Kitchen Tune-Up

Assist customers in the showroom and sell as needed

Help generate marketing and social media content

Work effectively with cross‑functional teams of marketing, sales, and operations

Update and track sales pipeline

Support Sales Representatives throughout Kitchen or Bath sales

Collect before and after pictures and submit to customer file

Maintain central job filing system

Perform job invoicing and statement mailings on a computer system

Maintain all leads in the computer mailing list program

Maintain adequate levels of literature inventory and keep literature holders stocked

Prepare monthly sales performance reports

Help host seminars, showroom events, sales events, or training programs as needed

Product and sample ordering

Manage production and installation schedule with customers

Perform any other duties as required

Our Expectations of You

Personally disciplined, self‑motivated, driven

Passion for Design

Organized in thought and action

Ability to stay focused on a task through completion

Strong work ethic

Optimistic, enthusiastic, and friendly

Curious to learn a new industry at a deep level

Excellent written and verbal communication skills

Proficient in MS Outlook & Excel

Valid driver’s license

Why Work for Kitchen Tune-Up

We are a family‑owned company that values consistency, reliability, hard work, and having fun

Rapid growth throughout Michigan

Growth opportunities available

High‑quality reputation and the chance to sell custom projects in some of the nicest areas of our community

Ongoing training and coaching provided

All positions on this website are posted by Kitchen Tune‑Up® franchisees. Kitchen Tune‑Up® franchises are independently owned and operated businesses; if you accept a position with a Kitchen Tune‑Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC or any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits, and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment.

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