Medasource
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Our client is seeking
Helpdesk Technicians
to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
Seniority level
Entry level
Employment type
Full-time
Job function
Analyst
Hospitals and Health Care and Hospitals
Referrals increase your chances of interviewing at Medasource by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr
Our client is seeking
Helpdesk Technicians
to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
Seniority level
Entry level
Employment type
Full-time
Job function
Analyst
Hospitals and Health Care and Hospitals
Referrals increase your chances of interviewing at Medasource by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr