JPMorganChase
Business Development Representative – SMB Payments
As a Business Development Representative in the Small & Medium‑Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking. You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols. You will work with internal partners to ensure successful implementation and product ramp‑up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.
About SMB Payments The Small & Medium‑Sized Business Organization (SMB Payments) is part of the global JP Morgan Payments organization and is an innovative leader in serving small and medium‑size business clients through banking, payments, and value‑added services. We take a client‑first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share both in number of transactions and volume, processing over 2 trillion in volume and over 50 % of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job Responsibilities
Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
Identify and self‑source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub‑based model
Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
Negotiate leveraging customized proving models with clients to close business
Work with internal partners to ensure successful implementation and product ramp‑up
Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti‑Money Laundering/Know Your Customer regulations
Required Qualifications
Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts
Excellent communication skills, both verbally and in writing, with individuals at all levels, internally and externally
Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint
Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
Use sound judgment to offer comprehensive and customized solutions that best meet client needs, able to identify and recommend appropriate alternatives when traditional solutions do not apply
Ability to balance the needs of clients with associated risks and interests of the firm
Establish and consistently use a disciplined process to manage time, using time strategically to accomplish business objectives and follow through with commitments
Preferred Qualifications
Bachelor’s degree in Finance or a related field, or equivalent work experience in a business‑to‑business sales or relationship management role
At least 3 years of related business development experience
About the Team A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry‑leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
Employment Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Sales and Business Development
Equal Opportunity Employer Statement We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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About SMB Payments The Small & Medium‑Sized Business Organization (SMB Payments) is part of the global JP Morgan Payments organization and is an innovative leader in serving small and medium‑size business clients through banking, payments, and value‑added services. We take a client‑first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share both in number of transactions and volume, processing over 2 trillion in volume and over 50 % of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job Responsibilities
Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
Identify and self‑source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub‑based model
Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
Negotiate leveraging customized proving models with clients to close business
Work with internal partners to ensure successful implementation and product ramp‑up
Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti‑Money Laundering/Know Your Customer regulations
Required Qualifications
Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts
Excellent communication skills, both verbally and in writing, with individuals at all levels, internally and externally
Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint
Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
Use sound judgment to offer comprehensive and customized solutions that best meet client needs, able to identify and recommend appropriate alternatives when traditional solutions do not apply
Ability to balance the needs of clients with associated risks and interests of the firm
Establish and consistently use a disciplined process to manage time, using time strategically to accomplish business objectives and follow through with commitments
Preferred Qualifications
Bachelor’s degree in Finance or a related field, or equivalent work experience in a business‑to‑business sales or relationship management role
At least 3 years of related business development experience
About the Team A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry‑leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
Employment Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Sales and Business Development
Equal Opportunity Employer Statement We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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