Enterprise
Seasonal Customer Service Representative - Miami
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Seasonal Customer Service Representative - Miami
role at
Enterprise
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo brands and has frequently been named one of the top places to work. We are the largest and fastest growing privately owned automotive rental and leasing company in North America. We are hiring now and working towards our shared vision of being the world’s best and most trusted mobility company.
Location:
18990 NW 2ND AVE MIAMI, FL 33169
Position type:
Full‑time seasonal, 40 hours per week
Start date:
No earlier than December 1, 2025
End date:
On or before April 30, 2026
Pay:
$16.50 per hour
Schedule:
One of the following
Monday 9:00 am–5:00 pm
Tuesday 9:00 am–5:00 pm
Wednesday 9:00 am–5:00 pm
Saturday 8:00 am–5:00 pm
Sunday 8:00 am–5:00 pm
Monday 9:00 am–6:00 pm
Thursday 9:00 am–6:00 pm
Friday 9:00 am–6:00 pm
Saturday 9:00 am–6:00 pm
Sunday 9:00 am–6:00 pm
Availability:
Work any day of the week, including weekends and holidays, except for religious observations.
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner.
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services; offer optional protection products, upgrades, fuel options and other additional equipment.
Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information.
Answer incoming calls for reservations, rate quotes, general questions; provide information and resolution for customers, other branches, and vendors.
Place outgoing calls for callback management and miscellaneous calls as assigned.
Assist in assessing the condition of rental vehicle upon return.
Notify Management of any known customer problems.
Notify Management of any known vehicle problems and any required vehicle maintenance.
Continuously build knowledge and skills, pursue on‑the‑job training and development opportunities and any company-sponsored classroom training.
Equal Opportunity Employer – Disability – Veterans
Qualifications
Must be at least 18 years old.
High School Diploma or G.E.D. required.
Minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
Valid driver’s license with no more than 2 moving violations and/or at‑fault accidents within three years.
No drug or alcohol related conviction on driving record within past five years.
Willing to accept $16.50 per hour.
Authorized to work in the United States and do not require work authorization sponsorship now or in future.
Work any day of the week including weekends and holidays, except for religious observation.
Willing to work available schedule.
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Seasonal Customer Service Representative - Miami
role at
Enterprise
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo brands and has frequently been named one of the top places to work. We are the largest and fastest growing privately owned automotive rental and leasing company in North America. We are hiring now and working towards our shared vision of being the world’s best and most trusted mobility company.
Location:
18990 NW 2ND AVE MIAMI, FL 33169
Position type:
Full‑time seasonal, 40 hours per week
Start date:
No earlier than December 1, 2025
End date:
On or before April 30, 2026
Pay:
$16.50 per hour
Schedule:
One of the following
Monday 9:00 am–5:00 pm
Tuesday 9:00 am–5:00 pm
Wednesday 9:00 am–5:00 pm
Saturday 8:00 am–5:00 pm
Sunday 8:00 am–5:00 pm
Monday 9:00 am–6:00 pm
Thursday 9:00 am–6:00 pm
Friday 9:00 am–6:00 pm
Saturday 9:00 am–6:00 pm
Sunday 9:00 am–6:00 pm
Availability:
Work any day of the week, including weekends and holidays, except for religious observations.
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner.
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services; offer optional protection products, upgrades, fuel options and other additional equipment.
Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information.
Answer incoming calls for reservations, rate quotes, general questions; provide information and resolution for customers, other branches, and vendors.
Place outgoing calls for callback management and miscellaneous calls as assigned.
Assist in assessing the condition of rental vehicle upon return.
Notify Management of any known customer problems.
Notify Management of any known vehicle problems and any required vehicle maintenance.
Continuously build knowledge and skills, pursue on‑the‑job training and development opportunities and any company-sponsored classroom training.
Equal Opportunity Employer – Disability – Veterans
Qualifications
Must be at least 18 years old.
High School Diploma or G.E.D. required.
Minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
Valid driver’s license with no more than 2 moving violations and/or at‑fault accidents within three years.
No drug or alcohol related conviction on driving record within past five years.
Willing to accept $16.50 per hour.
Authorized to work in the United States and do not require work authorization sponsorship now or in future.
Work any day of the week including weekends and holidays, except for religious observation.
Willing to work available schedule.
#J-18808-Ljbffr