Enterprise
Seasonal Customer Service Representative - Miami Lakes
Enterprise, Florida, New York, United States
Seasonal Customer Service Representative - Miami Lakes
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Seasonal Customer Service Representative - Miami Lakes
role at
Enterprise
Overview Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
We have an exciting opportunity for a Seasonal Customer Service Representative. This seasonal position will provide superior, friendly, efficient service during all aspects of the rental car process. Employment will start no earlier than December 1, 2025 and end on or before April 30, 2026. The pay is $16.50 /hour. The position is full‑time, 40 hours per week, located at 5690 NW 167th St, Miami Lakes, FL 33014.
Schedule Must be available to work one of the following schedules, beyond religious observations:
Monday 9:00 am–5:00 pm
Tuesday 9:00 am–5:00 pm
Wednesday 9:00 am–5:00 pm
Saturday 8:00 am–5:00 pm
Sunday 8:00 am–5:00 pm
Monday 9:00 am–6:00 pm
Thursday 9:00 am–6:00 pm
Friday 9:00 am–6:00 pm
Saturday 9:00 am–6:00 pm
Sunday 9:00 am–6:00 pm
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner.
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment.
Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information.
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches and other vendors.
Place outgoing calls for callback management and miscellaneous calls as assigned.
Assist to assess condition of rental upon return.
Notify management of any known customer problems.
Notify management of any known vehicle problems and any required vehicle maintenance.
Continuously build knowledge and skills, pursue on‑the‑job training and development opportunities and any company‑sponsored classroom training.
Qualifications
Must be at least 18 years old.
High School Diploma or G.E.D. required.
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
Must possess a valid driver's license with no more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years.
No drug or alcohol related conviction on driving record in the past 5 years.
Must be willing to accept $16.50 /hour.
Must be authorized to work in the United States and not require work‑authorization sponsorship by our company now or in the future.
Apart from religious observation, must be willing to work any day of the week including weekends and holidays.
Must be willing to work the available schedule.
Equal Opportunity Employer/Disability/Veterans
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Travel Arrangements
Referrals increase your chances of interviewing at Enterprise by 2×.
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Seasonal Customer Service Representative - Miami Lakes
role at
Enterprise
Overview Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
We have an exciting opportunity for a Seasonal Customer Service Representative. This seasonal position will provide superior, friendly, efficient service during all aspects of the rental car process. Employment will start no earlier than December 1, 2025 and end on or before April 30, 2026. The pay is $16.50 /hour. The position is full‑time, 40 hours per week, located at 5690 NW 167th St, Miami Lakes, FL 33014.
Schedule Must be available to work one of the following schedules, beyond religious observations:
Monday 9:00 am–5:00 pm
Tuesday 9:00 am–5:00 pm
Wednesday 9:00 am–5:00 pm
Saturday 8:00 am–5:00 pm
Sunday 8:00 am–5:00 pm
Monday 9:00 am–6:00 pm
Thursday 9:00 am–6:00 pm
Friday 9:00 am–6:00 pm
Saturday 9:00 am–6:00 pm
Sunday 9:00 am–6:00 pm
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner.
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment.
Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information.
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches and other vendors.
Place outgoing calls for callback management and miscellaneous calls as assigned.
Assist to assess condition of rental upon return.
Notify management of any known customer problems.
Notify management of any known vehicle problems and any required vehicle maintenance.
Continuously build knowledge and skills, pursue on‑the‑job training and development opportunities and any company‑sponsored classroom training.
Qualifications
Must be at least 18 years old.
High School Diploma or G.E.D. required.
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
Must possess a valid driver's license with no more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years.
No drug or alcohol related conviction on driving record in the past 5 years.
Must be willing to accept $16.50 /hour.
Must be authorized to work in the United States and not require work‑authorization sponsorship by our company now or in the future.
Apart from religious observation, must be willing to work any day of the week including weekends and holidays.
Must be willing to work the available schedule.
Equal Opportunity Employer/Disability/Veterans
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Travel Arrangements
Referrals increase your chances of interviewing at Enterprise by 2×.
#J-18808-Ljbffr