Gateway Services Inc.
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Temporary Client Care Specialist
role at
Gateway Services Inc.
3 days ago Be among the first 25 applicants
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Gateway Services Inc. provided pay range This range is provided by Gateway Services Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $20.00/hr
Temporary Client Care Specialist – West Coast Pet Memorial Las Vegas, NV | M-F 8:30AM–5PM | FT (40 hrs + overtime as needed)
Pay Range: $18.00–$20.00/hr (Based on overall skill and experience)
If you’re a
pet parent yourself
or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit.
About Gateway Services Gateway Services is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care — one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don’t worry if you haven’t worked in pet aftercare before — we’ll provide training!)
Job Overview The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.
Duties & Responsibilities
Ensure excellent customer service, interacting via telephone, email, and in-person.
Build rapport and assist customers with product orders.
Interact and provide information in response to inquiries about products and services.
Determine client needs, offering possible solutions or follow-up as needed.
Coordinate client service requests, to ensure delivery is in accordance with client expectations.
Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
Ensure best practices processes and procedures on all administrative and operational activities within the department.
Any other duties as assigned.
Education, Training & Qualifications
Post‑secondary degree or diploma in a related field.
One year experience working within customer service environment involving client care.
A high level of integrity, ethics, and compassion for the care of the deceased is required.
Skills & Abilities
Teamwork oriented.
Strong problem identification and solving skills.
Ability to effectively communicate, verbally and written.
Ability to multitask with multiple systems, while interacting with customers.
Highly motivated, energetic, and able to thrive in a fast‑paced environment.
Ability to build and maintain relationships with corporate departments, key business partners and customers.
Working Conditions
Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion.
Prolonged periods sitting at a desk and working on a computer.
Occasionally lifting/moving 100+ lbs.
Regularly exposed to low/moderate/high noise environment.
Regularly exposed to low/moderate/high heat environment.
YOU’LL LOVE WORKING WITH US BECAUSE The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
What You’ll Get
Pay range: $18.00–$20.00/hr + overtime eligibility
Employee referral program – bring great people into our family and earn rewards
Medical, Dental, and Vision Plans with low co‑pays designed to support you and your family
Company‑paid Life, AD&D and LTD insurance for all full‑time employees.
Critical Illness, Accident, and Pet Insurance available as voluntary benefits
401(k) with employer match – we invest in your future
Great Hearts and Minds Program – limited annual subsidy for your dependents’ education
Tuition assistance – up to $2,000 for approved education courses
Grow with Gateway Program – access to in‑house learning and development for your career goals including the Gateway Management Advancement program (G‑MAP)
Established Talent Management practices allows our employees to thrive and grow while in our employ
Employee wellness and support programs accessible in an established Employee Assistance Program
Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Physical activity – Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity
Sustainability is as important to us as it is to those communities we serve
Opportunity to do something meaningful with your life – Support others in their time of need.
And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve.
Join Us If you’re looking for more than just a job — if you want a role where your compassion, charisma, and community spirit shine through — we’d love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self‑expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com .
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
M-F 8:30-5
40 hours full time; overtime as business needs
Seniority level Entry level
Employment type Temporary
Job function Other
Industries
Referrals increase your chances of interviewing at Gateway Services Inc. by 2x
Get notified about new Client Care Specialist jobs in
Las Vegas, NV .
#J-18808-Ljbffr
Temporary Client Care Specialist
role at
Gateway Services Inc.
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Gateway Services Inc. provided pay range This range is provided by Gateway Services Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $20.00/hr
Temporary Client Care Specialist – West Coast Pet Memorial Las Vegas, NV | M-F 8:30AM–5PM | FT (40 hrs + overtime as needed)
Pay Range: $18.00–$20.00/hr (Based on overall skill and experience)
If you’re a
pet parent yourself
or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit.
About Gateway Services Gateway Services is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care — one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don’t worry if you haven’t worked in pet aftercare before — we’ll provide training!)
Job Overview The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.
Duties & Responsibilities
Ensure excellent customer service, interacting via telephone, email, and in-person.
Build rapport and assist customers with product orders.
Interact and provide information in response to inquiries about products and services.
Determine client needs, offering possible solutions or follow-up as needed.
Coordinate client service requests, to ensure delivery is in accordance with client expectations.
Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
Ensure best practices processes and procedures on all administrative and operational activities within the department.
Any other duties as assigned.
Education, Training & Qualifications
Post‑secondary degree or diploma in a related field.
One year experience working within customer service environment involving client care.
A high level of integrity, ethics, and compassion for the care of the deceased is required.
Skills & Abilities
Teamwork oriented.
Strong problem identification and solving skills.
Ability to effectively communicate, verbally and written.
Ability to multitask with multiple systems, while interacting with customers.
Highly motivated, energetic, and able to thrive in a fast‑paced environment.
Ability to build and maintain relationships with corporate departments, key business partners and customers.
Working Conditions
Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion.
Prolonged periods sitting at a desk and working on a computer.
Occasionally lifting/moving 100+ lbs.
Regularly exposed to low/moderate/high noise environment.
Regularly exposed to low/moderate/high heat environment.
YOU’LL LOVE WORKING WITH US BECAUSE The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
What You’ll Get
Pay range: $18.00–$20.00/hr + overtime eligibility
Employee referral program – bring great people into our family and earn rewards
Medical, Dental, and Vision Plans with low co‑pays designed to support you and your family
Company‑paid Life, AD&D and LTD insurance for all full‑time employees.
Critical Illness, Accident, and Pet Insurance available as voluntary benefits
401(k) with employer match – we invest in your future
Great Hearts and Minds Program – limited annual subsidy for your dependents’ education
Tuition assistance – up to $2,000 for approved education courses
Grow with Gateway Program – access to in‑house learning and development for your career goals including the Gateway Management Advancement program (G‑MAP)
Established Talent Management practices allows our employees to thrive and grow while in our employ
Employee wellness and support programs accessible in an established Employee Assistance Program
Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Physical activity – Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity
Sustainability is as important to us as it is to those communities we serve
Opportunity to do something meaningful with your life – Support others in their time of need.
And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve.
Join Us If you’re looking for more than just a job — if you want a role where your compassion, charisma, and community spirit shine through — we’d love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self‑expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com .
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
M-F 8:30-5
40 hours full time; overtime as business needs
Seniority level Entry level
Employment type Temporary
Job function Other
Industries
Referrals increase your chances of interviewing at Gateway Services Inc. by 2x
Get notified about new Client Care Specialist jobs in
Las Vegas, NV .
#J-18808-Ljbffr