Therapy Tree
Bilingual Office Manager- Central Phoenix
Therapy Tree, Phoenix, Arizona, United States, 85003
Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic. The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families.
Key Responsibilities
Must be Bilingual (Spanish)
Fridays: Monitor the NCNS sheet and make sure each charge is approved
Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items
Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs
Documenting and creating decision trees, as well as developing and documenting business processes
Training and managing employees, including creating and maintaining training materials
Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations
Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews
Responding to security and maintenance issues after hours and covering other clinics as needed
Managing the clinic budget and overseeing purchasing decisions
Training patients for check‑in, payments, registration, and documentation
Potentially managing remote clinics without an OM
Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress
Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator
Answering phones and emails to assist with various inquiries
Job Requirements
Must have experience in Data Analysis
Benefits
Competitive compensation
Excellent comprehensive health benefit package that includes health, dental and vision
401(k) plan
40 hours of annual PTO and 40 hours of annual STO provided, with accrual increases every year
Six paid holidays and one floating holiday
Free EOS gym membership
The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem‑solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.
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Key Responsibilities
Must be Bilingual (Spanish)
Fridays: Monitor the NCNS sheet and make sure each charge is approved
Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items
Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs
Documenting and creating decision trees, as well as developing and documenting business processes
Training and managing employees, including creating and maintaining training materials
Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations
Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews
Responding to security and maintenance issues after hours and covering other clinics as needed
Managing the clinic budget and overseeing purchasing decisions
Training patients for check‑in, payments, registration, and documentation
Potentially managing remote clinics without an OM
Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress
Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator
Answering phones and emails to assist with various inquiries
Job Requirements
Must have experience in Data Analysis
Benefits
Competitive compensation
Excellent comprehensive health benefit package that includes health, dental and vision
401(k) plan
40 hours of annual PTO and 40 hours of annual STO provided, with accrual increases every year
Six paid holidays and one floating holiday
Free EOS gym membership
The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem‑solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.
#J-18808-Ljbffr