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NTI

Remote Licensed Insurance Customer Service & Sales Specialist

NTI, Westwood, Massachusetts, us, 02090

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Remote Licensed Insurance Customer Service & Sales Specialist Join to apply for the Remote Licensed Insurance Customer Service & Sales Specialist role at NTI.

Overview Remote Licensed Insurance Customer Service & Sales Specialist – Full-Time | 100% Work-from-Home

Base pay range: $17.00/hr - $20.00/hr. Pay may vary by experience. Monthly bonuses available. NTI provides licensing support and training as part of the role.

What You’ll Do

Handle 40–50+ inbound calls per day from policyholders and potential clients.

Provide support with billing, claims, policy changes, and product questions.

Use consultative sales techniques to recommend tailored insurance solutions.

Meet or exceed performance goals in quality, conversion, and customer satisfaction.

Maintain accurate records in our CRM system.

Deliver a high-quality customer experience that builds trust and loyalty.

What You Need To Be Considered

Active Life & Health Insurance License in one of the following states: MI, WI, IN, FL, GA, NC, SC, or TX (Applicants without a license or outside these states will not be considered).

1+ year experience in customer service, call center, or sales.

Excellent verbal communication and problem-solving skills.

Ability to work in a fast-paced, performance-driven environment.

High-speed internet and a landline or VoIP phone (no mobile phones or hotspots).

Must pass a federal background check.

Must reside in an eligible state (excluding Dallas, Euless, or San Antonio).

Schedule And Training

Training Start Date: October 2025

Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET

Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET

No weekends or evening shifts

Why Join Us We’re a people-first, performance-driven company that recognizes talent, rewards results, and supports career growth in a collaborative remote environment.

Benefits

Health, dental, and vision insurance

Paid training and licensing

Monthly performance bonuses

Flexible schedule

Long-term career growth opportunities

100% remote work environment

About NTI NTI, Inc., also known as National Telecommuting Institute, specializes in providing virtual work-at-home opportunities for individuals with disabilities and their caregivers. Established in 1995 as a 501(c)(3) nonprofit organization, NTI fosters opportunities, advocates for equal access, and promotes economic empowerment for the disabled community.

Employment Type

Full-time

Work Location

Remote (Select U.S. States Only)

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