IT Service Desk Analyst - Windows, AD and Mobile

Disciplined, systematic problem solving skills required. Hands-on work experience with the following Windows Operating systems Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. VPN and remote dial-in users Support for laptop, desktops, and printers iPhone and Android mobile device support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Additional Information

All your information will be kept confidential according to EEO guidelines.

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