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Fearless! Hudson Valley, Inc.

Residential Case Specialist - Bilingual

Fearless! Hudson Valley, Inc., Monticello Village, Virginia, United States

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Residential Case Specialist - Bilingual Fearless! Hudson Valley, Inc. invites applications for a Residential Case Specialist - Bilingual role. The candidate will provide empathic, nonjudgmental support and direct case management services to victims/survivors of intersecting forms of violence and abuse through the agency’s Residential Program and 24‑hour hotline. They will assist clients in creating individualized goals and action plans, facilitate linkages with community agencies, and play a vital role in ensuring accessibility by offering dedicated Spanish‑speaking support across multiple communication channels.

Who Should Apply

Focused on Continuous Learning & Professional Growth : Seeks opportunities for training and development.

Prioritizes Collaboration & Relationship Building : Builds and maintains positive, productive relationships with colleagues, clients, and community partners.

Adaptable & Resilient : Demonstrates flexibility, problem‑solving skills, and prioritizes the organization’s mission and client needs.

Culturally Competent & Inclusive : Engages respectfully with diverse individuals and applies culturally responsive practices.

Effective Communicator : Communicates clearly and empathetically in both oral and written formats.

What You'll Bring Along

Bachelor’s degree in Human Services or a related field, or equivalent work experience in direct crisis counseling and advocacy services.

Knowledge of Microsoft Office programs and experience with client‑management software.

Experience creating presentations, facilitating programs, and providing training for large groups.

Valid driver’s license, auto insurance, and reliable transportation to travel between the agency’s office sites and other locations throughout the service region.

Physical demand tolerance, including long periods of sitting, standing, walking, driving, lifting up to 50 lb, and navigating stairs.

Additional Must‑Have Requirements

Organizational & Time‑Management Skills: Manages multiple priorities, meets deadlines while maintaining quality and attention to detail.

Ability to work efficiently in a crisis‑oriented environment, balancing competing demands.

Mission‑Driven & Advocacy‑Oriented Aligns work with the agency’s mission and feminist philosophy of empowerment.

Client‑Centered & Solution‑Focused Approach

Prioritizes client needs, ensuring services are delivered with empathy, respect, and empowerment.

Identifies barriers to service and proactively develops solutions that support client success.

Professional Boundaries & Ethical Conduct Models and upholds appropriate professional boundaries in all interactions with clients, colleagues, supervisors, and community partners.

Position Classification, Compensation, and Schedule

Position Title: Residential Case Specialist – Bilingual

Reports To: Residential Services Program Manager

Classification: Full‑time, 40‑hour flex, non‑exempt

Pay Rate: $22.59 – $24.03 per hour

Primary Worksite: Confidential, Orange County

Travel Requirements: Travel between agency office sites and other locations throughout the service region as needed.

Work Hours/Schedule: 40 hours (flexible; primarily Monday‑Friday during business hours with evening availability for 24/7 staffing). Staff must remain until relieved by another staff member.

Seniority Level Entry level

Employment Type Full‑time

Job Function & Industry

Sales and Management

Civic and Social Organizations

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