Representative – Customer Service
SpeeDee Oil Change & Auto Service, Hollister, CA, United States
Customer Service Representative
Responsibilities include but aren’t limited to:
Presenting all promotional materials to customers
Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager
Gathering technical information from the Shop Manager or Service Technicians in response to customer questions
Requirements:
Clear and effective telephone skills
Commitment to excellence at all levels of service
Enthusiastic attitude and strong work ethic
Cheerful and friendly communication skills
Basic computer and office management skills
Clean and neat appearance
Automotive and retail experience helpful
Valid state driver’s license (preferred)
The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.
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Presenting all promotional materials to customers
Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager
Gathering technical information from the Shop Manager or Service Technicians in response to customer questions
Requirements:
Clear and effective telephone skills
Commitment to excellence at all levels of service
Enthusiastic attitude and strong work ethic
Cheerful and friendly communication skills
Basic computer and office management skills
Clean and neat appearance
Automotive and retail experience helpful
Valid state driver’s license (preferred)
The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.
#J-18808-Ljbffr