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North Mississippi Health Services

Ambassador

North Mississippi Health Services, Tupelo, Mississippi, us, 38802

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Ambassador

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North Mississippi Health Services

Job Summary The Ambassador is responsible for managing and optimizing patient and visitor transport, including wheelchairs, stretchers, and other means of transport. The role collaborates with the Shift Supervisor, utilizes strong communication and organization skills, documents and tracks all transport requests, and monitors transport equipment to ensure smooth and timely transportation.

Transportation Management

Receives and transports patients/visitors safely and timely to designated sites.

Seeks opportunities to reduce waste and streamline processes for safe and timely movement of patients within the organization.

Adheres to all policies and procedures for patient transport and uses proper body mechanics during transport.

Possesses working knowledge of TeleTracking, paging system, phone system and logs in/out of patient transport assignments.

Assesses transportation needs of patients.

Performs duties to meet personal needs and comfort of patients.

Assists with transport of patients requiring oxygen and IV therapy.

Ensures safe and proper handling of oxygen tanks and IV equipment during transport.

Monitors patients’ conditions during transport and reports any changes to nursing staff.

Provides comfort and reassurance to patients during transport.

Documents all requests for transport service to provide an accurate and timely tracking system.

Maintains wheelchairs, stretchers, etc., in a clean and sanitary condition and proper working order.

Qualifications Education

High School Diploma or GED Equivalent – Required

Experience 1-2 years documented proficiency in public relations – Required

Experience 3-4 years in a public relations capacity with successful demonstrated skills in technical, oral, and written communications – Required

Knowledge Skills and Abilities

Must be able to demonstrate knowledge and skills necessary to provide age appropriate care to infants, pediatrics, adolescents, adults, and geriatrics.

Must be able to recognize changes or abnormalities in patient condition and report same.

Must have the ability to prioritize, assist, and perform numerous transport functions.

Must recognize patients in need of assistance and activate appropriate resources when needed.

Must communicate with a diverse group of people.

Must project a professional and personable image to patients, family members, staff, and other customers.

Must interact and communicate information and ideas to all levels of personnel within the organization.

Must be service oriented.

Physical Demands

Standing – Constantly

Walking – Frequently

Sitting – Rarely

Lifting/Carrying – Frequently 50 lbs

Pushing/Pulling – Frequently

Climbing – Occasionally

Balancing – Occasionally

Stooping/Kneeling/Bending – Frequently

Reaching/Over Head Work – Frequently

Grasping – Frequently

Speaking – Occasionally

Hearing – Constantly

Repetitive Motions – Constantly

Eye/Hand/Foot Coordinations – Frequently

Benefits A****vailable

Continuing Education

403B Retirement Plan with Employer Match Contributions

Pet, Identity Theft and Legal Services Insurance

Wellness Programs and Incentives

Referral Bonuses

Employee Assistance Program

Medical Benefits

Dental Benefits

Vision Benefits

License + Certification Reimbursement

Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance

Employee Discount Program

Other:

Early Access to Earned Wages

Tuition Assistance

Relocation Assistance

Paid Time Away

Special Employee Rates at NMMC Wellness Centers

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Hospitals and Health Care

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