TEKsystems c/o Allegis Group
Hybrid Tier 1 Helpdesk Analyst - Coppell, TX
TEKsystems c/o Allegis Group, Coppell, Texas, United States, 75019
A staffing and solutions firm in Coppell, TX, is seeking a Service Desk Analyst. This hybrid role requires candidates to have 1-2 years of experience in helpdesk or call center environments. The analyst will manage inbound contacts to support remote end users, performing tasks from password resets to more complex troubleshooting. Candidates must demonstrate strong communication and troubleshooting skills, along with familiarity with helpdesk tools like ServiceNow. Competitive pay and comprehensive benefits are offered.
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