Burns Honda
Burns Honda, South Jersey's #1 Honda dealership, is hiring a Client Experience & Appointment Specialist to join our Business Development Center.
This is not a call center job. You'll work with real customers who already contacted us online, by phone, or by text. Your role is to communicate professionally, build trust, and set quality, show‑ready appointments using a proven process.
If you're confident on the phone, organized, and motivated by clear goals, this is a stable role with real upside.
Responsibilities
Communicate with customers who requested information Build rapport and guide customers to the next step Set quality, show‑ready appointments Follow structured call, text, and CRM processes Maintain accurate notes and follow‑up tasks Work toward clear daily and monthly goals Qualifications
Strong phone and written communication skills Reliable, organized, and coachable Comfortable being accountable to metrics Customer service, hospitality, retail, insurance, or inside sales experience preferred Automotive experience not required Compensation & Benefits
$20–$24 per hour based on experience Monthly performance bonuses tied to shown appointments and quality Medical, dental, and vision insurance Paid time off and paid holidays 401(k) retirement plan Employee vehicle purchase and service discounts Paid training and ongoing coaching Consistent, structured schedule Typical annual earnings range from
$52,000 to $68,000 , with top performers earning more. Why Burns Honda
We take pride in professionalism, accountability, and customer care. We operate with structure, invest in training, and hold clear standards. If you want to be part of a dealership that does things the right way, you'll fit here. Submit to and successfully complete MVR, background check, and pre-employment drug test.
#J-18808-Ljbffr
Communicate with customers who requested information Build rapport and guide customers to the next step Set quality, show‑ready appointments Follow structured call, text, and CRM processes Maintain accurate notes and follow‑up tasks Work toward clear daily and monthly goals Qualifications
Strong phone and written communication skills Reliable, organized, and coachable Comfortable being accountable to metrics Customer service, hospitality, retail, insurance, or inside sales experience preferred Automotive experience not required Compensation & Benefits
$20–$24 per hour based on experience Monthly performance bonuses tied to shown appointments and quality Medical, dental, and vision insurance Paid time off and paid holidays 401(k) retirement plan Employee vehicle purchase and service discounts Paid training and ongoing coaching Consistent, structured schedule Typical annual earnings range from
$52,000 to $68,000 , with top performers earning more. Why Burns Honda
We take pride in professionalism, accountability, and customer care. We operate with structure, invest in training, and hold clear standards. If you want to be part of a dealership that does things the right way, you'll fit here. Submit to and successfully complete MVR, background check, and pre-employment drug test.
#J-18808-Ljbffr