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Burns Honda

Automotive Service Advisor - Main Shop

Burns Honda, Marlton, New Jersey, United States

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Burns Honda

has been a trusted name in South Jersey since 1973. For more than 50 years, customers have turned to us because they know they'll be treated with respect, honesty, and real care. We're South Jersey's #1 Honda store, and our service team plays a major part in keeping that reputation strong.

We're looking for an experienced Service Advisor who takes pride in helping customers, communicates clearly, and understands the responsibility that comes with being the face of a service department. This is a place where high expectations are standard, support is strong, and doing things the right way matters.

What You'll Do Guide customers through their service visit from the moment they arrive. Greet them with confidence, check them in accurately, review their concerns, and keep them updated throughout the day. Return every call, text, and email promptly. Work with our technicians, track progress, and make sure every customer feels valued, informed, and respected.

What You'll Bring

Prior service advisor experience

Strong customer experience skills

Clear communication in person, by phone, and through text and email

Consistent and timely follow-up

Professional presence in a fast-paced environment

Respect for process, accuracy, and accountability

Ability to multitask without losing composure

Positive attitude and proven work ethic

Why Join Burns Honda?

Four-day workweek for stronger work–life balance

Family-owned and trusted since 1973

South Jersey's #1 Honda store

Strong customer loyalty and high traffic

Honda-certified service center

Leadership that supports growth and development

Training and advancement opportunities

Competitive pay plan

Full benefits

Paid time off

401(k) with company match

Long-term stability at a dealership that continues to grow

If you're experienced, reliable, and committed to treating customers like they matter, you'll thrive here. Burns Honda is a place where your work is valued and your career can grow. We'd like to meet you.

Compensation:

Earn between $50,000-$150,000 per year. Pay is based on a base hourly rate + a Monthly Bonus based on % of Sales, Customer Satisfaction, and Performance Standards.

Benefits Include:

Employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time-in-service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility.

Submit to and successfully complete MVR, background check, and pre-employment drug test

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