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Pandora A/S

Customer Experience Escalations Specialist

Pandora A/S, Columbia, South Carolina, us, 29228

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A global jewellery brand located in South Carolina is seeking a Representative for Customer Experience Escalation. The role requires strong written communication and problem-solving abilities, focusing on managing escalated customer communications. The ideal candidate will have at least 3 years of experience in customer service roles, with an emphasis on written escalation handling and utilizing CRM tools. A Bachelor’s degree or relevant experience is preferred, offering a salary of $22.00 to $24.00 hourly based on experience. #J-18808-Ljbffr