Hybrid Helpdesk Specialist: IT Support & Remote Access Expert

A government agency in New York is seeking a Helpdesk Services Specialist to provide technical support to end users for hardware and software issues. The ideal candidate will have at least 4 years of customer service experience, strong troubleshooting skills, and relevant certifications. This position requires in-office presence but may offer hybrid work options based on duties. A comprehensive benefits package is included. #J-18808-Ljbffr