NSIT Solutions
Senior On-Site Service Specialist
NSIT Solutions, Eden Prairie, Minnesota, United States, 55344
Job Title: Senior On-Site Service Specialist
Location: Eden Prairie, MN 55344
Shift: 8:30 AM - 5:00 PM
Pay Rate: $20.00 per hour
Dress Code: Business Casual
Interview Type: In-Person
Job Summary:
Senior On-Site Service Specialist to support managed services operations at a client site. This role involves high-volume mail handling, shipping and receiving, document processing, and customer-facing services. The ideal candidate can multitask, learn quickly through on-the-job training, and work independently in a fast-paced environment.
Key Responsibilities:
Mail & Shipping Operations Apply postage using a Pitney Bowes postage machine Create and process shipping labels for UPS, FedEx, and USPS using multiple software platforms Sort, distribute, and deliver up to 4,000 pieces of mail daily Prepare mail and documents for scanning and imaging Perform shipping and receiving of materials and supplies Document & Print Services:
Operate high-volume copy, printing, scanning, and document imaging equipment Perform binding, finishing, quality control, and final checks Operate document management and image-handling software Maintain daily meter readings, service logs, and supply inventories Generate digital reports related to printing, imaging, and mail systems Equipment & Site Support:
Ensure convenience copiers are operational through daily inspections Clear paper jams and coordinate service calls with technicians Use bindery and finishing equipment (paper cutter, stapler, shrink-wrap machine, jogger, scales, etc.) Maintain neat, stocked, and organized copier and supply areas Customer & Administrative Support:
Provide excellent customer service and respond to job requests Answer customer questions regarding job status and feasibility Calculate job charges and maintain billing logs Perform filing, archiving, and document purging as required Deliver completed jobs to designated locations within and outside the site Required Qualifications:
High school diploma or GED 1-2 years of relevant experience or equivalent work experience Prior copy, print, mailroom, or document services experience preferred Strong customer service and communication skills Good PC skills, including MS Office and email systems Strong organizational, mathematical, and filing skills Ability to operate office machines and technical equipment
Skills:
copy,print,mailroom,scanning
Location: Eden Prairie, MN 55344
Shift: 8:30 AM - 5:00 PM
Pay Rate: $20.00 per hour
Dress Code: Business Casual
Interview Type: In-Person
Job Summary:
Senior On-Site Service Specialist to support managed services operations at a client site. This role involves high-volume mail handling, shipping and receiving, document processing, and customer-facing services. The ideal candidate can multitask, learn quickly through on-the-job training, and work independently in a fast-paced environment.
Key Responsibilities:
Mail & Shipping Operations Apply postage using a Pitney Bowes postage machine Create and process shipping labels for UPS, FedEx, and USPS using multiple software platforms Sort, distribute, and deliver up to 4,000 pieces of mail daily Prepare mail and documents for scanning and imaging Perform shipping and receiving of materials and supplies Document & Print Services:
Operate high-volume copy, printing, scanning, and document imaging equipment Perform binding, finishing, quality control, and final checks Operate document management and image-handling software Maintain daily meter readings, service logs, and supply inventories Generate digital reports related to printing, imaging, and mail systems Equipment & Site Support:
Ensure convenience copiers are operational through daily inspections Clear paper jams and coordinate service calls with technicians Use bindery and finishing equipment (paper cutter, stapler, shrink-wrap machine, jogger, scales, etc.) Maintain neat, stocked, and organized copier and supply areas Customer & Administrative Support:
Provide excellent customer service and respond to job requests Answer customer questions regarding job status and feasibility Calculate job charges and maintain billing logs Perform filing, archiving, and document purging as required Deliver completed jobs to designated locations within and outside the site Required Qualifications:
High school diploma or GED 1-2 years of relevant experience or equivalent work experience Prior copy, print, mailroom, or document services experience preferred Strong customer service and communication skills Good PC skills, including MS Office and email systems Strong organizational, mathematical, and filing skills Ability to operate office machines and technical equipment
Skills:
copy,print,mailroom,scanning