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Customer Rep

Global Channel Management, Syracuse, NY, United States


About the job Customer Rep

Customer Rep needs 2+ years experience

Customer Rep requires:

Onsite Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch Outbound, inbound calling PC savvy MS Office savvy Call center Customer service Customer Rep duties:

Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries Outbound calls to follow up with, on pending jobs Average of 8 calls an hour