Customer Service Representative
Graybar, Green Bay, WI, United States
Join to apply for the
Customer Service Representative
role at
Graybar .
Make a difference.
In This Role You Will
Ensure every customer experience is top notch in quality
Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
Take an active role in selling Graybar goods and services on inbound calls
Provide support on product selection and application
Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Skills & Requirements
Strong communication skills
Ability to handle a variety of customer situations with enthusiasm and tact
Some retail or counter sales experience preferred
High School education
2 year or 4 year degree preferred
Work Shift and Hours Monday - Friday, 8:00am - 5:00pm
Compensation Details The expected pay rate for this position is starting at $20.00 per hour, depending on experience.
The Value Of Graybar At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Equal Opportunity Employer / Vet / Disabled Equal Opportunity Employer/Vet/Disabled.
Career Opportunities Apply now and find out what’s next for you.
Future Opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Company Values At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever‑changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.
Culture We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
Employee Ownership That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
#J-18808-Ljbffr
Customer Service Representative
role at
Graybar .
Make a difference.
In This Role You Will
Ensure every customer experience is top notch in quality
Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
Take an active role in selling Graybar goods and services on inbound calls
Provide support on product selection and application
Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Skills & Requirements
Strong communication skills
Ability to handle a variety of customer situations with enthusiasm and tact
Some retail or counter sales experience preferred
High School education
2 year or 4 year degree preferred
Work Shift and Hours Monday - Friday, 8:00am - 5:00pm
Compensation Details The expected pay rate for this position is starting at $20.00 per hour, depending on experience.
The Value Of Graybar At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Equal Opportunity Employer / Vet / Disabled Equal Opportunity Employer/Vet/Disabled.
Career Opportunities Apply now and find out what’s next for you.
Future Opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Company Values At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever‑changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.
Culture We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
Employee Ownership That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
#J-18808-Ljbffr