Fidelity Bank
Who We Are
Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients. Why Work at Fidelity?
For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2024, our bankers contributed more than 4,100 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners. Job Description
We are looking for a highly motivated and customer-oriented individual to join our team in our Pittston Branch. In this role, you will perform a variety of duties that support the customer sales and service functions of our branch. You will be responsible for assisting customers with their transactions, coordinating work within the branch, and ensuring efficient communication across departments. This role is based in Pittston, but you will also be responsible for supporting our Wilkes-Barre Branch 1‑2 days per week. This is a dynamic role that requires flexibility based on the branch's customer volume and service needs. Key Responsibilities
Customer Sales and Service Support:
Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values. Engage with customers to identify their financial needs and make appropriate product recommendations. Assist customers in achieving their financial goals through consultative conversations. Foster relationships with existing customers to identify cross‑selling opportunities and support customer retention and growth. Provide direct service on deposit products and services, including completing necessary documentation and performing point‑of‑sale processing. Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth. Seniority level
Entry level Employment type
Full-time Job function
Finance and Sales Industries
Banking
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Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients. Why Work at Fidelity?
For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2024, our bankers contributed more than 4,100 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners. Job Description
We are looking for a highly motivated and customer-oriented individual to join our team in our Pittston Branch. In this role, you will perform a variety of duties that support the customer sales and service functions of our branch. You will be responsible for assisting customers with their transactions, coordinating work within the branch, and ensuring efficient communication across departments. This role is based in Pittston, but you will also be responsible for supporting our Wilkes-Barre Branch 1‑2 days per week. This is a dynamic role that requires flexibility based on the branch's customer volume and service needs. Key Responsibilities
Customer Sales and Service Support:
Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values. Engage with customers to identify their financial needs and make appropriate product recommendations. Assist customers in achieving their financial goals through consultative conversations. Foster relationships with existing customers to identify cross‑selling opportunities and support customer retention and growth. Provide direct service on deposit products and services, including completing necessary documentation and performing point‑of‑sale processing. Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth. Seniority level
Entry level Employment type
Full-time Job function
Finance and Sales Industries
Banking
#J-18808-Ljbffr