Customer Experience & Engagement Specialist

A state education agency is seeking a Customer Engagement Specialist to manage inquiries from both internal and external customers. The role requires strong communication, problem-solving abilities, and experience in a customer support setting. Responsibilities include answering calls and ensuring high service quality. Applicants should have considerable experience in customer support and be adept at using multiple computer programs. This position is an opportunity to contribute to an organization focused on educational success. #J-18808-Ljbffr