AAA - American Automobile Association
Customer Service Representative Spanish Bilingual - Insurance
AAA - American Automobile Association, San Antonio, Texas, United States, 78208
Employer Industry: Insurance
Why consider this job opportunity:
Salary up to $26.00/hour
Comprehensive benefits package including health coverage, 401(K) with company match, and tuition assistance
Opportunity for career advancement and growth within the organization
Work remotely with a flexible schedule after training
Supportive and collaborative work environment prioritizing diversity and employee well-being
Employee discounts on membership, insurance, travel, entertainment, and services
What to Expect (Job Responsibilities):
Answer inbound calls and assist members with questions related to memberships
Deliver personalized solutions and recommend valuable products and services
Engage with members using strong communication and a friendly, problem-solving mindset
Think quickly and critically to resolve issues in a non-scripted environment
Participate in ongoing coaching and development to enhance performance
What is Required (Qualifications):
Prior customer service experience, preferably in a call center
Bilingual skills in English and Spanish are required
Excellent communication skills (written, verbal, and listening)
Ability to multitask and navigate computer systems in real-time
High school diploma or GED
How to Stand Out (Preferred Qualifications):
Recent call center experience is preferred
A flexible, “can-do” mindset and willingness to adapt to change
Ability to pass a background check and drug screening
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Salary up to $26.00/hour
Comprehensive benefits package including health coverage, 401(K) with company match, and tuition assistance
Opportunity for career advancement and growth within the organization
Work remotely with a flexible schedule after training
Supportive and collaborative work environment prioritizing diversity and employee well-being
Employee discounts on membership, insurance, travel, entertainment, and services
What to Expect (Job Responsibilities):
Answer inbound calls and assist members with questions related to memberships
Deliver personalized solutions and recommend valuable products and services
Engage with members using strong communication and a friendly, problem-solving mindset
Think quickly and critically to resolve issues in a non-scripted environment
Participate in ongoing coaching and development to enhance performance
What is Required (Qualifications):
Prior customer service experience, preferably in a call center
Bilingual skills in English and Spanish are required
Excellent communication skills (written, verbal, and listening)
Ability to multitask and navigate computer systems in real-time
High school diploma or GED
How to Stand Out (Preferred Qualifications):
Recent call center experience is preferred
A flexible, “can-do” mindset and willingness to adapt to change
Ability to pass a background check and drug screening
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr