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Infosys Limited

Oracle Commerce Cloud Lead Consultant

Infosys Limited, Atlanta, Georgia, United States, 30383

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State / Region / Province Arizona, Connecticut, Georgia, Indiana, North Carolina, Texas

Country USA

Skills Domain

Consulting

Interest Group Company

ITL USA

Requisition ID 142811BR

Infosys is seeking a

Oracle Commerce Cloud Lead Consultant . As an Oracle Commerce Cloud Lead Consultant, the candidate will be required to contribute to different phases of the maintenance lifecycle. The suitable individual will be involved in ticket analysis, gathering requirements, proposing technical solutions and thereby play an important role in the support and enhancement, configuration and deployment of the overall solution. The selected candidate will also guide teams on project processes and deliverables.

Required Qualifications

Location for this position is

Raleigh, NC, Indianapolis, IN, Phoenix AZ, Atlanta GA, Richardson, TX or Hartford CT

This position may require relocation and/or travel to client/project location.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 7 years of Information Technology experience

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Hands on experience in development, system configuration, testing, and documentation of Commerce solutions, often with at least one Oracle Commerce Cloud project experience

Experience with front-end technologies like Knockout.js, React.js, Express.js, jQuery, HTML, CSS, and Bootstrap.

Experience with Oracle Commerce Cloud (formerly Oracle Commerce Platform), including Web Services and REST APIs available for administrators, store and agents.

Experience working with Configuration/Source control management such as GitHub.

Experience providing technical support, troubleshooting, and ongoing maintenance for Oracle Commerce Cloud applications.

Experience monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to resolve issues faced in Commerce application.

Experience collaborating with stakeholders to gathering requirements and translating them into technical specifications.

Experience performing code reviews, unit testing, and participating in project planning and estimation in Oracle Commerce Cloud.

Preferred Qualifications

Experience collaborating with business users to troubleshoot issues faced in front office applications.

Experience performing data integration from external systems into Oracle Commerce Cloud using middleware technologies.

Familiarity with Oracle CX Sales and Service modules/applications (any CRM application is preferred)

Experience with build processes and tools (e.g., GitHub, Maven, etc.).

Experience reporting on system metrics and incidents to management.

Experience documenting incident root causes and resolutions in the knowledge base.

Ability to respond promptly to technical support tickets and resolve them within agreed SLAs.

Benefits

Long-term/Short-term Disability

Health and Dependent Care Reimbursement Accounts

Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

401(k) plan and contributions dependent on salary level

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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